Owen Helgeson
St. Paul,MN
Summary
Driven to learn quickly, advance computer ability and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Empowerment Intern
University of St. Thomas
2023.08 - Current
- Helped to organize data for St. Thomas
- Constructed Reports with Cognos Analytics that was used by the Information, Data, and Reporting (IDAR) Team
- Built Salesforce reports for data definitions for St. Thomas
- Ensure quality data definitions for St.Thomas's data cookbook.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Gained Experience with SalesForce systems
- Mangaged over 1000 Data Definitions in the Data Cookbook for the University.
Ireland Hall Desk Assistant
University of St. Thomas
2023.08 - 2024.05
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
Kitchen Employee
Raising Canes
2024.04 - 2024.08
- Maintained high standards of food safety by regularly sanitizing surfaces, equipment, and utensils to minimize contamination risks.
- Upheld the highest level of hygiene and sanitation practices in accordance with local health regulations, preventing potential foodborne illnesses.
- Improved communication between front-of-house staff and kitchen employees, resulting in smoother service flow during busy periods.
- Reduced food waste through proper storage techniques, inventory management, and utilizing leftover ingredients creatively.
Kitchen Assistant
Davanni's Pizza and Hot Hoagies
2021.04 - Current
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Bachelor of Science - Actuarial Science
University of St. Thomas
St. Paul, MN12.2026
Skills
- Fast Learner
- Problem-Solving
- Salesforce systems
- Office 365 systems (Word, Excel, PowerPoint)
- IBM Cognos Analytics Tools
- Creative and Resourceful
- Data Analysis
- Intermediate understanding of Spanish
Certification
- Exam FM (qualified via UEC but not yet claimed). Society of Actuaries, May 2024
Timeline
Kitchen Employee
Raising Canes
2024.04 - 2024.08
Data Empowerment Intern
University of St. Thomas
2023.08 - Current
Ireland Hall Desk Assistant
University of St. Thomas
2023.08 - 2024.05
Kitchen Assistant
Davanni's Pizza and Hot Hoagies
2021.04 - Current
Bachelor of Science - Actuarial Science
University of St. Thomas
- Exam FM (qualified via UEC but not yet claimed). Society of Actuaries, May 2024
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