Compassionate Case Manager experienced in high-intensity and emotional environments. Hardworking and dedicated to achieving desired case outcomes while also providing clients with the utmost care and support. Offers excellent problem-solving, conflict resolution and communication abilities aiming at helping each individual reach their desired goals.
Overview
1
1
year of professional experience
Work History
Empowerment Assistant and Case Manager
Safe, Inc. Of Transylvania County
08.2023 - Current
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Greeted guests in with friendliness and professionalism.
Completed daily logs for management review.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Assisted clients with daily living needs to maintain self-esteem and general wellness. Helped them set goals to get back on their feet and get their independence back.
Developed strong organizational and communication skills through coursework and volunteer activities.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Cultivated interpersonal skills by building positive relationships with others.
Education
Bachelor of Arts - Psychology
Brevard College
North Carolina
05.2024
Bachelor of Arts -
North Greenville University
South Carolina
08.2020
Skills
Strong Problem Solver
Professional and mature
Verbal and written communication
Data Confidentiality
Relationship Building
Documentation and Recordkeeping
Fast Learner
Support Services
Leadership And Activities
Academic Honor Roll (2022)
Brevard College Women’s Soccer (2022-current)
Women’s Soccer All-Conference (2022)
Coursework
Psychology of Health and Illness, This course discussed how to recognize and understand different illnesses. I also learned how to take care of your mind and body.
Abnormal Psychology, This course discussed more severe illnesses and how to recognize earlier symptoms of these illnesses.
Adolescent Psychology, This course discussed the psychological growth of a child.
Human Growth Development, This course discussed how the brain develops from the day the baby is born.
Psychology of Learning, This course discussed how to train and use the brain to begin and break habits and behaviors.
Registered Environmental Health Specialist at Transylvania County Public HealthRegistered Environmental Health Specialist at Transylvania County Public Health