Owen Hogle
Pickerington
Summary
Professional Summary
I bring a strong background in customer care and management, with a proven track record of excellence at Comenity Bank. As a dynamic and self-motivated professional, I consistently deliver high-quality service with a friendly and approachable demeanor. I excel in problem-solving, conflict resolution, and building meaningful connections with both customers and team members.
My ability to adapt to changing work environments and needs has allowed me to thrive. I have experience managing social media engagement and crafting innovative content strategies that align with business goals and enhance brand presence. Additionally, I’m proficient in Windows and other core office software, and I’m a fast learner with a passion for continuous growth and improvement.
I am a collaborative team player known for boosting team morale, streamlining processes, and promoting a culture of accountability and excellence.
Overview
15
15
years of professional experience
Work History
Hardship
Commenity Bank
09.2018 - 04.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted clients with financial programs to fit their personal hardship situation
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Supervisor
Grub Cab
05.2009 - 08.2017
- Assisted in training new team members on operational processes and safety protocols.
- Supported daily workflow by organizing tasks and ensuring timely completion of duties.
- Collaborated with team to streamline procedures and improve overall efficiency.
- Participated in regular safety meetings to enhance workplace safety standards.
- Adapted quickly to changing priorities and assisted with problem-solving efforts.
- Contributed ideas for process improvements during team discussions and brainstorming sessions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
On Air Personality
WSOM Radio
06.2008 - 06.2009
- Engaged audiences through compelling storytelling and dynamic on-air presence.
- Developed and executed live programming content to enhance listener experience.
- Collaborated with marketing team to promote station events and engage community involvement.
- Conducted interviews with local artists and personalities, fostering community connections.
On Air Personality
Kicker106
01.2005 - 06.2008
- Engaged audience through compelling storytelling and dynamic on-air presentations.
- Collaborated with production team to develop innovative content and programming strategies.
- Analyzed listener feedback to refine show format and enhance audience engagement.
- Managed social media platforms, increasing listener interaction and promoting upcoming shows.
Education
No Degree - Radio Broadcasting
Ohio Center For Broadcasting
Cleveland, OH07-2006
GED -
Mount Vernon, Highschool
Mount Vernon, OH05-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- good listener
- type 90 words per minute
- proficient in Windows
- proficient in photoshop
Timeline
Hardship
Commenity Bank
09.2018 - 04.2020
Supervisor
Grub Cab
05.2009 - 08.2017
On Air Personality
WSOM Radio
06.2008 - 06.2009
On Air Personality
Kicker106
01.2005 - 06.2008
No Degree - Radio Broadcasting
Ohio Center For Broadcasting
GED -
Mount Vernon, Highschool
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