OWEN HOULE
Potsdam
Summary
Dynamic professional with a proven track record, excelling in quality control and safety standards. Adept at managing patient diets and ensuring cleanliness, while demonstrating strong interpersonal skills. Committed to operational efficiency and customer satisfaction, leveraging computer proficiency to enhance service delivery.
Overview
2026
2026
years of professional experience
Work History
Custodian
Clarkson University
02.2025 - 08.2025
- Maintained cleanliness and organization across campus facilities to enhance student and faculty experiences.
- Operated cleaning equipment, ensuring effective sanitation of high-traffic areas and restrooms.
- Collaborated with team members to execute daily cleaning schedules efficiently and effectively.
Direct Support Professional
United Helpers
05.2024 - 11.2024
- Assisted individuals with daily living activities, fostering independence and personal growth.
- Supported implementation of personalized care plans to meet unique client needs effectively.
- Collaborated with multidisciplinary teams to enhance service delivery and client satisfaction.
- Monitored client behavior and health status, promptly reporting changes to supervisors for intervention.
Delivery Driver
An Italian Affair
2023 - 2024
- Delivered orders promptly, ensuring customer satisfaction and adherence to delivery schedules.
- Maintained vehicle cleanliness and performed routine maintenance checks for safety compliance.
- Communicated effectively with customers regarding order status and delivery updates.
Dietary Attendant
Massena Hospital
09.2021 - 01.2023
- Committed to extra shifts to ensure adequate staffing during peak periods and holidays.
- Managed patient menus and diets to uphold health and safety standards.
- Maintained high cleanliness standards throughout the facility.
Bricklayer and Allied Craft Work, Refractory
BAC Local 2 NY/VT
2020 - 2021
- Operated masonry tools to construct and repair brick structures efficiently.
- Interpreted blueprints and project s
- Mixed and applied mortar to secure bricks, ensuring structural integrity.
- Collaborated with team members to complete projects within deadlines consistently.
Warehouse Worker/Manager
Hyde-Stone Mechanical Contractor
08.2019 - 12.2019
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishments.
- Assisted in unloading shipments, verifying quantities against packing lists for accuracy.
Warehouse/Forklift Operator
Triple A Building Center
2018 - 2019
- Operated forklifts to transport materials and products safely within warehouse environment.
- Conducted regular inspections on equipment to ensure operational safety and compliance.
- Assisted in loading and unloading shipments, maintaining efficient workflow throughout processes.
- Maintained accurate inventory records, supporting timely order fulfillment and stock management.
Owner/Operator
Houley's bottle redemption center
Brasher Falls, US
09.2016 - 02.2018
- Handled administrative tasks confirming products were allocated to appropriate distributors for collection
- Supervised staff to maintain a high level of customer service and support.
- Managed daily operations of bottle redemption center to ensure efficiency.
Cashier
The Home Depot
Massena, NY
2015 - 2016
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained clean and organized checkout areas to enhance customer experience.
- Handled cash, credit, and returns while ensuring accurate financial accountability.
Manager
Tri-Town Redemption Center
Brasher Falls, NY
2015 - 2016
- Supervised daily operations and staff performance to ensure efficient workflow.
- Managed inventory control processes to maintain optimal stock levels and reduce waste.
- Developed and enforced safety protocols to promote a secure working environment.
Education
Natural Resources Conservation - Certificate of Employment
Seaway Area Tech Center
Norwood, NY01-2015
Skills
- Interpersonal skills
- Safety standards
- Quality control
- Inventory inspection
- Computer proficiency
Timeline
Custodian
Clarkson University
02.2025 - 08.2025
Direct Support Professional
United Helpers
05.2024 - 11.2024
Dietary Attendant
Massena Hospital
09.2021 - 01.2023
Warehouse Worker/Manager
Hyde-Stone Mechanical Contractor
08.2019 - 12.2019
Owner/Operator
Houley's bottle redemption center
09.2016 - 02.2018
Delivery Driver
An Italian Affair
2023 - 2024
Bricklayer and Allied Craft Work, Refractory
BAC Local 2 NY/VT
2020 - 2021
Warehouse/Forklift Operator
Triple A Building Center
2018 - 2019
Cashier
The Home Depot
2015 - 2016
Manager
Tri-Town Redemption Center
2015 - 2016
Natural Resources Conservation - Certificate of Employment
Seaway Area Tech Center