Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Owen Klubertanz

Delafield,WI

Summary

Dynamic retail professional with a proven track record at Hahn Ace Hardware, excelling in customer service and retail merchandising. Skilled in problem resolution and team collaboration, I consistently enhanced customer satisfaction and trained new employees, ensuring a knowledgeable and efficient service environment. Passionate about delivering exceptional experiences and driving sales success.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Hahn Ace Hardware - Delafield
Delafield, Wisconsin
06.2023 - Current
  • Assisted customers with product selection and inquiries.
  • Organized merchandise on sales floor and maintained clean displays.
  • Processed transactions accurately at the cash register.
  • Stocked shelves and ensured proper product placement.
  • Collaborated with team members to enhance customer service quality.
  • Handled customer complaints professionally and efficiently.
  • Participated in training sessions to learn store policies and procedures.
  • Maintained knowledge of current promotions and product offerings.
  • Trained other employees

Custard

Culver's Restaurant
Wales, WI
05.2021 - 09.2023
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Finance

University of Wisconsin, La Crosse
La Crosse, WI
05-2027

High School Diploma -

Arrowhead Union High School
Delafield, WI
06-2023

Skills

  • Customer service
  • Financial analysis
  • Data interpretation
  • Team collaboration
  • Problem resolution
  • Retail merchandising
  • Inventory management
  • Project management

Affiliations

  • Cooking
  • Photography
  • Baking
  • Hiking
  • Investing

Accomplishments

  • National Society of Leadership and Success
  • Dean's List
  • Honors Society

Timeline

Retail Sales Associate

Hahn Ace Hardware - Delafield
06.2023 - Current

Custard

Culver's Restaurant
05.2021 - 09.2023

Finance

University of Wisconsin, La Crosse

High School Diploma -

Arrowhead Union High School

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