Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Owen LaLonde

Washington Township

Summary

Detail-oriented Business and Finance student with over three years of experience handling cash, processing transactions, and supporting customer-facing operations in high-volume environments. Demonstrated ability to reconcile financial data, identify discrepancies, and maintain accuracy under pressure. Strong analytical foundation supported by coursework in finance and statistics, with advanced Excel proficiency. Actively pursuing opportunities in investment banking or wealth management where disciplined analysis, client trust, and operational precision are critical. Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Crew Member

Five Guys Burgers and Fries
Washington
2022 - Current
  • Executed high-volume POS transactions with consistent accuracy during peak service hours.
  • Balanced and reconciled cash drawers, escalating variances in accordance with internal controls.
  • Delivered professional customer interactions while adhering to operational and brand standards.
  • Assisted team members during peak hours to enhance service speed.
  • Operated cash register and processed customer transactions efficiently.
  • Provided excellent customer service by addressing inquiries and concerns promptly.

Customer Service Attendant

Mr. C's Car Wash
2024 - 2025
  • Processed payments and advised customers on service tiers, contributing to upsell revenue.
  • Trained new hires on POS systems, cash-handling procedures, and service protocols.
  • Ensured consistent customer experience through attention to cleanliness and workflow discipline.
  • Operated car wash equipment, ensuring proper functionality and safety protocols.

Stock Associate

Vince & Joe's Gourmet Market
  • Maintained inventory flow and merchandising standards to support daily sales objectives.
  • Assisted customers with product selection, demonstrating consultative communication skills.
  • Collaborated cross-functionally to reduce inventory gaps and improve floor efficiency.

Education

Business & Finance -

Macomb Community College
Macomb, MI
01.2026

High School Diploma -

International Zurich School North
Switzerland
01.2023

Skills

  • Financial & Analytical Technical Professional
  • Cash Reconciliation
  • Transaction Accuracy

  • Basic Financial Analysis
  • Microsoft Excel (Pivot Tables, VLOOKUP, IF formulas)
  • POS Systems
  • Microsoft Word & PowerPoint
  • Client Communication
  • Process Discipline
  • Time Management
  • Professional Judgment
  • Inventory restocking
  • Problem solving
  • Team collaboration
  • Customer service
  • Valid Driver's license
  • Menu memorization

Certification

CPR & First Aid Certified, New Life CPR, 10/10/23

Timeline

Stock Associate

Vince & Joe's Gourmet Market

Crew Member

Five Guys Burgers and Fries
2022 - Current

Customer Service Attendant

Mr. C's Car Wash
2024 - 2025

Business & Finance -

Macomb Community College

High School Diploma -

International Zurich School North
Owen LaLonde