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Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of work experience in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

 Aspiring Operations Director seeks opportunity to build upon leadership and business development abilities in senior management role. Solution-focused creative thinker with strong industry knowledge and experience, leading teams to operational excellence.  Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. 

Results-driven IT Operations Director with extensive experience leading high-performing teams and implementing strategic initiatives to optimise organisational efficiency. Adept at leveraging a comprehensive skill set that includes ITIL and Prince2 Agile Practitioner qualifications to align technology solutions with business objectives. Proven track record in driving innovation, implementing process improvements, and ensuring seamless IT operations.

Demonstrated ability to develop and execute IT strategies that enhance operational effectiveness, reduce costs, and mitigate risks. Skilled in leading cross-functional teams, fostering collaboration, and building strong relationships with stakeholders at all levels.Recognised for successfully managing complex projects from conception to completion, ensuring timely delivery within budget constraints.

Expertise in overseeing the implementation and maintenance of IT infrastructure, cloud solutions, and cybersecurity protocols. Proficient in optimising service delivery through continuous improvement methodologies and agile practices. Solid background in aligning IT operations with industry best practices and standards to achieve regulatory compliance and uphold data security.

Seeking to bring my skills and experience to a dynamic organisation where I can drive operational excellence, foster a culture of continuous improvement, and contribute to overall business success.

Dynamic and results-oriented professional with over 20 years of experience specializing as a District Manager and Regional Property Manager. Proven leader in building and nurturing high-performing teams, emphasizing process optimization and precision to consistently exceed performance metrics. Expertise in achieving and surpassing financial objectives while driving organizational success through strategic initiatives. Committed to leveraging extensive industry knowledge and leadership skills to elevate organizational performance and foster sustainable growth.

An experienced operations professional with over 14+ years of experience in the BPO industry and a proven track record of success in managing teams, improving process efficiency, and driving results. I possess advanced problem-solving skills and a data-driven approach to decision-making, enabling me to identify issues, implement process improvements, and drive operational excellence. I am a dynamic leader who excels in challenging environments and builds strong, loyal relationships with clients and colleagues. My excellent communication, leadership, and planning abilities prepare me to bring value to the organization.

Owen Liss

Summary

Overview

Work History

Operations Director

Door-to-Door/Sales

Legal Research & Administrative Assistant

Dishwasher

Server/ Ice cream maker

Soccer Referee

Education

Bachelor of Science - Finance

Bachelor's Degree - undefined

No Degree -

Skills

Timeline

Operations Director

Door-to-Door/Sales

Legal Research & Administrative Assistant

Dishwasher

Server/ Ice cream maker

Soccer Referee

Bachelor's Degree - undefined

Bachelor of Science - Finance

No Degree -

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