Owen M. Brooks
Charlotte,USA
Summary
Motivated and detail-oriented communications graduate with hands-on leadership experience in team management, brand development, and digital content strategy. Proven ability to drive customer engagement, manage operations efficiently, and build authentic relationships. Eager to leverage strong communication skills and adaptability to contribute to marketing, business development, and social media, while continuously learning and growing professionally.
Overview
5
5
years of professional experience
Work History
Leasing Professional / Social Media Manager
Greystar
Charlotte, NC
01.2024 - Current
- Managed the full leasing cycle including application processing, renewals, move-ins, and move-outs with accuracy and attention to detail.
- Created, scheduled, and published engaging social media content across platforms to promote the property brand and drive lead generation.
- Analyzed engagement metrics and optimized content strategies to improve visibility and increase online interaction.
- Utilized property management software (e.g., Yardi, RealPage) for CRM, lead tracking, and reporting.
Assistant Manager / Social Media Strategist
I Love Juice Bar
Charlotte, NC
09.2020 - 06.2022
- Oversaw daily team operations by training, supervising, and supporting staff to ensure consistent adherence to performance standards and operational efficiency.
- Strategically created and distributed engaging, brand-aligned content across multiple social media platforms, increasing local brand visibility and audience engagement.
- Managed inventory systems, executed product orders, and ensured accurate and timely processing of invoices to support seamless business operations.
- Effectively communicated brand mission and values—centered on health, sustainability, and community—to both internal teams and external audiences, reinforcing brand identity and customer loyalty.
Education
Bachelor of Arts - Communication Studies, American History, Mass Media Communications
University of North Carolina At Charlotte
05-2023
Skills
- Social media management
- Content creation
- Team leadership
- Staff training
- Customer relationship management
- Inventory control
- Operations oversight
- Microsoft 365 proficiency
- Google Workspace expertise
- Property management tools
- Verbal communication
- Written communication
- Fast and accurate typing
- Conflict resolution strategies
- Problem-solving skills
- Adaptability and flexibility
- Attention to detail
Timeline
Leasing Professional / Social Media Manager
Greystar
01.2024 - Current
Assistant Manager / Social Media Strategist
I Love Juice Bar
09.2020 - 06.2022
Bachelor of Arts - Communication Studies, American History, Mass Media Communications
University of North Carolina At Charlotte
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