Owen Moran
Rehoboth,Massachusetts
Summary
A versatile team member proven to enhance guest satisfaction and efficiency, my experience at Blackstone Caterers and Sturdy Memorial Hospital showcases my adaptability and strong teamwork skills. I consistently improve operational workflows and foster positive environments. My commitment to excellence is evident in my ability to maintain composure in high-pressure situations and enhance patient satisfaction.
Overview
4
4
years of professional experience
Work History
Event Manager
Blackstone Caterers at Blithewold Mansion and Gardens
Bristol, Rhode Island
05.2025 - Current
- Oversee vendor relations by coordinating timelines and delivery details in order to ensure seamless event execution.
- Manage detailed event timelines for wedding ceremonies and receptions to ensure that all aspects stay on schedule.
- Serve as the primary point of contact between the venue and vendors to ensure professional standards and adherence to venue and catering protocols.
- Maintain detailed event documentation to ensure clear communication throughout all channels of management.
- Led on-site wedding coordination in the absence of the main client contact, resolving missing client details and last minute timeline and logistics issues to deliver a successful event.
Lead Server/Waitstaff
Blackstone Caterers
Middletown, Rhode Island
07.2023 - Current
- Promote a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Oversee daily operations of the service team, delegate tasks, and train new staff.
- Address customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Maintain clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
- Assist guests with dietary restrictions, allergies, and intolerance to obtain safe options by working closely with kitchen staff on alternatives.
Therapist Aid Intern
Greenlock Therapeutic Riding Center Inc.
05.2024 - 05.2025
- Assisted licensed therapists implementing equine assisted therapy for clients with physical, developmental, and emotional conditions.
- Supported client safety and engagement by preparing horses, equipment, and therapeutic environments prior to sessions.
- Maintained a calm, supportive, and strength based environment to promote confidence, emotional regulation, and well being.
Patient Care Liaison in ED and Oncology Intern
Sturdy Memorial Hospital
03.2024 - 05.2024
- Work with patients and their families by addressing concerns and providing timely solutions.
- Maintained a clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
Customer Sales Associate
TJX Companies, Marshalls
07.2022 - 08.2022
- Improved customer satisfaction by quickly addressing and resolving concerns with products or services.
- Handled customer inquiries and suggestions courteously and professionally.
- Responsible for receiving incoming shipments, verifying that items matched purchase orders, and prepared items for distribution.
Education
BA - Psychology, Public Health
Wheaton College
MA05.2025
High School Diploma -
Bishop Hendricken High School
Warwick, RI06-2021
Skills
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Community Service
- Adaptability and Dependability
- Computer Skills
- MS Office
- Google Suite
Volunteer And Extracurricular
- Veterans Breakfast Volunteer
- Thanksgiving dinner for homeless
- Hunger Walk
- Gloria Gemma Cancer Walk
- Food and Toy Drives
- Honors Arts Program - Excellence in Ceramics Recipient
- Student Athlete - Lacrosse (Captain), Soccer, Baseball
Timeline
Event Manager
Blackstone Caterers at Blithewold Mansion and Gardens
05.2025 - Current
Therapist Aid Intern
Greenlock Therapeutic Riding Center Inc.
05.2024 - 05.2025
Patient Care Liaison in ED and Oncology Intern
Sturdy Memorial Hospital
03.2024 - 05.2024
Lead Server/Waitstaff
Blackstone Caterers
07.2023 - Current
Customer Sales Associate
TJX Companies, Marshalls
07.2022 - 08.2022
BA - Psychology, Public Health
Wheaton College
High School Diploma -
Bishop Hendricken High School