Owen Naumann
Lake Saint Louis,MO
Summary
Dynamic professional with a proven track record at Target, where I enhanced customer satisfaction through exceptional communication and stress tolerance. Expert in guest relations and data inputting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
08.2022 - Current
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained staff on operating procedures and company services.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Education
High School Diploma -
Francis Howell Central
Cottleville, MO05-2020
Skills
- Exceptional communication
- Stress tolerance
- Complaint handling
- Guest relations
- Guest accommodations
- Detail-oriented
- Computer skills
- Key management system
- Event information management
- Property security
- Data inputting
- Guest orientation
Certification
Digital Art and Design from UMSL
Timeline
Guest Advocate
Target
08.2022 - Current
Digital Art and Design from UMSL
High School Diploma -
Francis Howell Central
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