Owen Naumann
Lake Saint Louis,MO
Summary
Dynamic professional with a proven track record at Target, where I enhanced customer satisfaction through exceptional communication and stress tolerance. Expert in guest relations and data inputting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
08.2022 - Current
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained staff on operating procedures and company services.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Education
High School Diploma -
Francis Howell Central
Cottleville, MO05-2020
Skills
- Exceptional communication
- Stress tolerance
- Complaint handling
- Guest relations
- Guest accommodations
- Detail-oriented
- Computer skills
- Key management system
- Event information management
- Property security
- Data inputting
- Guest orientation
Certification
Digital Art and Design from UMSL
Timeline
Guest Advocate
Target
08.2022 - Current
High School Diploma -
Francis Howell Central
Similar Profiles
Arianna SemoninArianna Semonin
Style Consultant at TargetStyle Consultant at Target
Andrew FlekierAndrew Flekier
Order Pick-Up Fulfillment/Grocery Team Member at TargetOrder Pick-Up Fulfillment/Grocery Team Member at Target
Inela AlicajicInela Alicajic
Guest Advocate at TargetGuest Advocate at Target
Taylor DangladeTaylor Danglade
General Merchandiser at TargetGeneral Merchandiser at Target
Madison ToddMadison Todd
Loan Servicing Specialist at MOHELALoan Servicing Specialist at MOHELA