Owen Osborn
Pittsburgh,PA
Summary
Hardworking employee who offers great customer engagement and service skills. Works well with minimal supervision and promptly completes all tasks. Reliable team player with positive personality willing to work in collaborative environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Jersey Mike's Subs
06.2022 - 08.2023
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Shift Leader
Firehouse Subs
05.2021 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Crew Member
Chipotle Mexican Grill
03.2020 - 05.2021
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Bachelor of Arts - Political Science
University of Pittsburgh
Pittsburgh, PA12.2026
High School Diploma -
West Allegheny Senior High School
Imperial, PA06.2022
Skills
- Communication
- Teamwork
- Leadership
- Public Speaking
- Problem Solving
- Microsoft Office
Timeline
Crew Member
Jersey Mike's Subs
06.2022 - 08.2023
Shift Leader
Firehouse Subs
05.2021 - 06.2022
Crew Member
Chipotle Mexican Grill
03.2020 - 05.2021
Bachelor of Arts - Political Science
University of Pittsburgh
High School Diploma -
West Allegheny Senior High School
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