Summary
Overview
Work History
Skills
Timeline
Generic

Owen Rodriguez

Spring,TX

Summary

Professional plumbing sales expert adept at understanding customer needs and recommending suitable products. Known for building strong relationships with both clients and team members, ensuring smooth operations and high customer satisfaction. Highly adaptable and focused on delivering results in dynamic environments, leveraging strong product knowledge and sales techniques.

Overview

7
7
years of professional experience

Work History

Sales Technician

John Moore Services
04.2022 - 10.2024
  • Negotiated beneficial contracts aligning with company goals and client expectations.
  • Managed meticulous records of customer engagements, facilitating smooth communication and follow-ups.
  • Crafted engaging sales decks appealing to diverse customer needs.
  • Implemented effective upselling strategies by identifying additional product needs among existing clientele base.
  • Increased sales revenue by providing exceptional product knowledge and technical support to customers.
  • Forged strategic partnerships with complementary businesses to create cross-selling opportunities that benefited both parties involved.
  • Set and achieved company defined sales goals.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Met existing customers to review current services and expand sales opportunities.
  • Kept detailed records of daily activities through online customer database.
  • Attended monthly sales meetings and quarterly sales trainings.

Plumbing Service Technician

Bradbury Brothers Heating And Air Conditioning
03.2021 - 02.2022

Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.

  • Ensured all work met local building codes by staying current with regulations and guidelines.
  • Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
  • Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
  • Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
  • Implemented preventative maintenance measures that reduced the likelihood of future system failures or complications for customers.
  • Contributed to increased company revenue by maintaining strong relationships with existing customers and obtaining referrals for new customer opportunities.

Plumber Apprentice

Bear Plumbing
07.2017 - 07.2021
  • Collaborated with contractors, electricians, and other trade professionals for smooth coordination during multi-disciplinary projects.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Gained proficiency in reading blueprints and schematics, allowing for accurate installation of piping systems according to design specifications.
  • Demonstrated commitment to ongoing learning by attending industry workshops and seminars to stay current on best practices in the field of plumbing.
  • Demonstrated adaptability by readily accepting new responsibilities and tasks when assigned, showcasing a strong work ethic throughout apprenticeship.

Skills

  • Strong sales strategies
  • Advanced knowledge in tankless and tank-type heaters repair and replacement
  • Customer Service
  • Ability to build strong report with customers to guarantee continuous services

Timeline

Sales Technician

John Moore Services
04.2022 - 10.2024

Plumbing Service Technician

Bradbury Brothers Heating And Air Conditioning
03.2021 - 02.2022

Plumber Apprentice

Bear Plumbing
07.2017 - 07.2021
Owen Rodriguez