Overview
Work history
Education
Skills
Languages
Timeline
Owen Silveria

Owen Silveria

Santa Cruz,United States

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work history

Barista/Team Member

Whole Foods Market
Capitola, California
11.2022 - Current

At Whole Foods Market, I was hired primarily to work in the coffee and juice bar. I provide excellent customer service and work independently ensuring that our guests leave feeling satisfied. I transitioned into assisting the bakery more often as well, and I close the department a couple of times a week. I write on cakes, package and prepare bakery items, and take special orders.

Assistant manager

The Picnic Basket
Santa Cruz, Santa Cruz
11.2021 - 02.2022

Worked as assistant manager at the Picnic Basket from November of 2021 to February of 2022. Ordered goods for the shop on a nearly daily basis including paper goods, baked goods, produce, dairy, as well as supplies from Costco. In addition to placing orders, I worked the register, made coffee drinks, worked in the kitchen, and ran orders.

Senior Shift Leader/Events

The Penny Ice Creamery
Santa Cruz, Santa Cruz
06.2017 - 01.2020
  • Scooper at the Penny Ice Creamery since June of 2017
  • Senior Shift lead at the 41st location 2018-2020
  • Involved in training of new employees, ordering goods for the shop at regular intervals, as well as responding to staff emails.
  • Events 2018-2020
  • Worked at the Downtown Santa Cruz and Felton farmer’s market which involved loading a van with various supplies and setting up and breaking down a market stand at the farmer’s market. I often purchased produce for the various ice creams being made at the shop and occasionally delivered produce and other items to affiliated businesses.
  • Other events included driving and setting up the market stand at various locations. I did many events over a couple years including a few events at farms in Watsonville and UCSC, a couple city events, a private party, and a wedding. Mostly local stuff, but I did have to drive to Pacific Grove once, so I am comfortable driving long distances independently.

Education

General Education - English

Cabrillo College, Aptos, California
01.2017 - 12.2022

Skills

  • Customer service
  • Product knowledge
  • Cash handling
  • Staff education and training

Languages

English
Native

Timeline

Barista/Team Member - Whole Foods Market
11.2022 - Current
Assistant manager - The Picnic Basket
11.2021 - 02.2022
Senior Shift Leader/Events - The Penny Ice Creamery
06.2017 - 01.2020
Cabrillo College - General Education, English
01.2017 - 12.2022
Owen Silveria