Owen Smith
Irvington,NJ
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
1
1
Year of Volunteer experience
Work History
Team Member
Five Guys
03.2023 - Current
- Frequently inspected production area to verify proper equipment operation.
- Developed strong cooperative relationships with coworkers and managers.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Leader
Qdoba
12.2022 - 02.2023
- Devised and implemented processes and procedures to streamline operations.
- Held weekly team meetings to inform team members on company news and updates.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Team Trainer
Taco Bell
07.2021 - 12.2022
- Trained and mentored [100] new personnel hired to fulfill various roles.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Provided coaching and mentoring to employees.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained current knowledge of all team position requirements.
- Taught new team members correct procedures for all areas of operations.
Education
Bachelor of Arts - Child Development
Montclair State University
Montclair, NJ05.2025
High School Diploma -
Irvington High School
Irvington, NJ06.2021
Skills
- Equipment Maintenance
- Heavy Lifting
- Sales Expertise
- Stocking and Replenishing
- Attention to Detail
- Money Handling
Timeline
Team Member
Five Guys
03.2023 - Current
Team Leader
Qdoba
12.2022 - 02.2023
Team Trainer
Taco Bell
07.2021 - 12.2022
Bachelor of Arts - Child Development
Montclair State University
High School Diploma -
Irvington High School
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