Owen Stafford
Bloomington,IN
Summary
A hardworking employee that is enthusiastic about learning the Diesel Technician field inside and out: pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Delivery Driver
Jimmy John's
06.2023 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Moving Helper
E and L Movers
03.2021 - 10.2022
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
- Demonstrated adaptability by quickly adjusting plans as needed based on changing circumstances or unforeseen challenges during moves.
- Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.
- Reduced property damage claims by consistently using proper lifting techniques and handling fragile items carefully.
- Assisted clients in assembling furniture upon arrival at new location, providing additional value-added services to enhance their experience.
- Contributed to a positive team atmosphere with strong collaboration skills, fostering camaraderie among coworkers for seamless execution of jobs.
Education
Associate of Applied Science - Diesel Technology
Ivy Tech Community College of Indiana (Currently)
Indianapolis, INHigh School Diploma -
Valparaiso High School
Valparaiso, IN05-2022
Skills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Troubleshooting skills
- Problem-Solving
- Time Management
- Safety awareness
- Attention to Detail
- Creativity and Innovation
- Heavy Lifting
- Relationship Building
- Technical aptitude
Certification
- Occupational Safety & Health Administration (OSHA) Forklift Certification & Online Training
Languages
English
Native or Bilingual
Interests
- Working on anything mechanical such as cars, trucks, small engines, etc.
- Creating and listening to music
- Creating films and videos
- Snowboarding
- Going to the gym
- Video games
- Traveling
- Camping
- 3D printing
Timeline
Delivery Driver
Jimmy John's
06.2023 - 08.2023
Moving Helper
E and L Movers
03.2021 - 10.2022
Associate of Applied Science - Diesel Technology
Ivy Tech Community College of Indiana (Currently)
High School Diploma -
Valparaiso High School
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