Owen Tann
East Lansing
Summary
Dependable Food Runner successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. I received a promotion at the end of the season to Server and Director of Fun.
Overview
1
1
year of professional experience
Work History
Food Runner
ClubCorp
Blackstone Country Club, Aurora, CO
03.2023 - Current
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Restocked food supplies in kitchen and organized storage areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Cleared tables immediately after guests left in preparation for next party.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
Education
High School Diploma -
Cherokee Trail High School
Aurora, CO05.2023
Skills
- Wine and Mixer Restocking
- Issue Escalation
- Customer Service
- Serve Customers
- Anticipating Customer Needs
- Hospitality Service Expertise
- Time Management
- Critical Thinking
Timeline
Food Runner
ClubCorp
03.2023 - Current
High School Diploma -
Cherokee Trail High School