Summary
Overview
Work History
Education
Skills
Timeline
Generic

Owen Weaver

574 E 12th Ave. Eugene

Summary

Dependable Experience Lead at PetSmart with an enthusiastic approach to enhancing customer satisfaction and team performance. Skilled in problem-solving and fostering collaboration, I excelled in supervising pet care operations while ensuring safety and well-being. My adaptable nature and friendly demeanor contribute to a positive work environment and exceptional service delivery.

Overview

4
4
years of professional experience

Work History

Experience Lead

PetSmart
11.2024 - Current
  • Adaptable and proficient in learning new concepts quickly and efficiently in a fast-paced setting.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted customers with inquiries and issues, ensuring a positive experience.
  • Supervised daily pet care operations, ensuring safety and well-being of animals.

Shift Lead

Menchies Yogurt
09.2023 - 09.2024
  • Supervised daily operations to ensure adherence to safety and quality standards.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Shift Lead

Menchies Yogurt
01.2023 - 08.2023
  • Coordinated shift schedules, balancing staffing needs with operational demands.
  • Fostered a positive work culture among employees through team-building activities and an open-door policy for addressing concerns or suggestions.
  • Monitored employee food handling, safety and uniform requirements.
  • Excelled in every store position and regularly backed up front-line staff.

Retail Sales Associate

TJ Max
01.2022 - 08.2022
  • Processed transactions accurately, maintaining cash register integrity throughout shifts.
  • Resolved customer inquiries efficiently, fostering positive relationships and repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and provided outstanding customer service.

Education

Communication Sciences And Disorders

Carthage College
Kenosha, WI

Rouse High School
Leander, TX
05-2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Dependable and responsible

Timeline

Experience Lead

PetSmart
11.2024 - Current

Shift Lead

Menchies Yogurt
09.2023 - 09.2024

Shift Lead

Menchies Yogurt
01.2023 - 08.2023

Retail Sales Associate

TJ Max
01.2022 - 08.2022

Communication Sciences And Disorders

Carthage College

Rouse High School

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