Owen Zimmerman
Fort Wayne,IN
Summary
Offering solid foundation of customer service skills and readiness to thrive in dynamic environment. Brings ability to quickly learn and adapt to new systems and procedures. Ready to use and develop strong organizational and communication skills in my future.
Overview
3
3
years of professional experience
Work History
Ticket Scanner
Fort Wayne Tincaps Stadium
12.2024 - 01.2025
- Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
- Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.
- Supported successful events with accurate tracking of attendance numbers using electronic scanning devices and manual counts when necessary.
Baseball Umpire
Wallen Baseball Complex
05.2024 - 08.2024
- Promoted good sportsmanship among players.
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Fielded questions from athletes and coaches regarding specific scenarios and calls.
- Promoted fair play by consistently enforcing baseball regulations throughout each match.
Meat Department Clerk
Jameson Meats
04.2024 - 06.2024
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
Window Installer
Woodruff Contracting and
05.2023 - 08.2023
- Enhanced team productivity through effective collaboration and communication during window installations.
- Managed inventory of tools and supplies needed for each project, minimizing delays due to lack of necessary materials or equipment.
- Minimized workplace accidents by adhering to safety protocols and utilizing appropriate protective equipment during installations.
Gym Cleaner
Catalyst Fitness
11.2022 - 05.2023
- Enhanced member experience by responding promptly to requests for assistance with cleaning or maintenance issues within the gym.
- Upheld company standards for hygiene practices while adhering to local health department regulations regarding sanitation protocols within a fitness center setting.
- Promoted a healthier workout environment by routinely sanitizing high-touch areas such as door handles and water fountains.
- Aided in preventative maintenance by regularly inspecting and reporting any damaged gym equipment to management.
- Contributed to customer retention through consistently providing a welcoming, clean, and well-maintained facility for members to enjoy.
Custodian
St. Jude Catholic School
05.2022 - 08.2022
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Education
High School Diploma -
Jackson College
Jackson, MI05-2026
Skills
- Quick learner
- Dependability
- Assertiveness
- Event knowledge
- Strong attention to detail
Timeline
Ticket Scanner
Fort Wayne Tincaps Stadium
12.2024 - 01.2025
Baseball Umpire
Wallen Baseball Complex
05.2024 - 08.2024
Meat Department Clerk
Jameson Meats
04.2024 - 06.2024
Window Installer
Woodruff Contracting and
05.2023 - 08.2023
Gym Cleaner
Catalyst Fitness
11.2022 - 05.2023
Custodian
St. Jude Catholic School
05.2022 - 08.2022
High School Diploma -
Jackson College
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