Owolabi Joseph
Atlanta,USA
Summary
Accomplished Operations Supervisor with a proven track record at DP World/Google, enhancing operational efficiency and employee performance. Expert in statistical process control and personnel training, I excel in leadership and problem-solving, significantly improving quality assurance controls and KPI tracking. My strategies have consistently driven productivity and compliance management to new heights.
Overview
11
11
years of professional experience
Work History
Operations Supervisor
DP World/ Google
Fairburn, Georgia
12.2023 - Current
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Identified areas of improvement and developed strategies to increase efficiency.
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Maintained accurate records of employee attendance and performance reviews.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Prepared reports on operational performance metrics and presented them to management team.
- Provided support to other departments as needed to meet organizational goals.
- Directed employees on how to use equipment properly and safely.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Analyzed data related to production, distribution, quality control, inventory levels.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
Production Supervisor
Inmar Intelligencer
Stockbridge, USA
10.2022 - 01.2024
- Support product launch activities and continuous improvement initiatives in cross-functional and collaborative environment
- Audit production floor and monitor quality metrics, verify adherence to standard work instructions and correct deficiencies
- Track key performance indicators and anticipate and correct trends that compromise achievement of targets
- Developed new QA methods to resolve problems efficiently
- Outlined remediation plans to standardize results to meet compliance regulations
- Spearheaded occupational safety and health in facility, assuring compliance with federal, state and local requirements and laws to prevent hazards and injuries
- Enforce regulatory and institutional compliance in a logistics setting by monitoring its day-to-day activities and supporting systems
- Developed and implemented production schedules to ensure timely completion of projects.
Quality Supervisor
GXO Logistics
Union City, USA
03.2020 - 09.2022
- Enforce regulatory and institutional compliance in a logistics setting by monitoring its day-to-day activities and supporting systems
- Support department of twenty-eight employees by distributing assignments, providing technical instruction and answering personnel questions
- Assess GXO systems for operability and compliance, identify areas of weakness and implement changes to promote improvement
- Initiate and implement standards and methods for inspection, testing and evaluation
- Support product launch activities and continuous improvement initiatives in cross-functional and collaborative environment
- Audit production floor and monitor quality metrics, verify adherence to standard work instructions and correct deficiencies
- Track key performance indicators and anticipate and correct trends that compromise achievement of targets
- Developed new QA methods to resolve problems efficiently
Quality Assurance Lead
GXO Logistics
Union City, USA
05.2018 - 03.2020
- Reviewed quality trends to prevent or reduce defects, determined problem causes and initiated actions for correction
- Coached, mentored and motivated QC inspectors to improve quality control process
- Monitored and upheld quality control procedures and clean area mandates to meet regulatory requirements
- Outlined remediation plans to standardize results to meet compliance regulations
- Spearheaded occupational safety and health in facility, assuring compliance with federal, state and local requirements and laws to prevent hazards and injuries
- Worked collaboratively with members of operations department to improve processes and optimize productivity
Final Compliance Auditor
GXO Logistics
Union City, USA
02.2017 - 05.2018
- Maintained operational adherence to regulations and internal standards applicable to client business
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding
- Managed and trained team members to enhance audit department performance and increase operational efficiency
- Coordinated project materials and schedules, facilitated communication and prepared reports
- Partnered with third-party logistics providers to limit regulatory risks and comply with relevant governing bodies' requirements
Quality Auditor
GXO Logistics
Union City, USA
01.2016 - 02.2017
- Investigated and identified quality issues to uncover root causes and explore potential corrective actions
- Reviewed orders and specifications to understand expected results and assess compliance
- Outlined standardized procedures for company inspections and process reviews
- Inspected production areas regularly to identify and process violations impacting final quality results
Business Development Representative
AIICO Insurance
Atlanta, USA
03.2014 - 09.2016
- Determined business development opportunities and implemented effective strategy for client acquisition
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit
- Developed highly empathetic client relationships and earned reputation for exceeding corporate goals
- Strategically devised customer approaches, meeting sales objectives and capitalizing on emerging opportunities
- Maximized branding exposure, customer traffic and sales by developing and executing effective marketing programs and solutions
- Accomplished Business Development Representative offering expertise in marketing, sales and operations
- Consults with customers, builds strong relationships and increases hard sales numbers
Education
Bachelor of Arts - Mass Communications
Olabisi Onabanjo University
Ago-Iwoye, Ogun State, Nigeria05.2017
High School Diploma -
Abeokuta Grammar School
Abeokuta, Ogun State, Nigeria05.2000
Skills
- Statistical process control
- Product life cycle management
- Personnel training
- Excellent problem-solving capability
- Quality assurance controls
- Operation monitoring
- Knowledge of auditing systems
- 5's
- Coaching
- Microsoft Office (Excel, Power Point, MS Word, Outlook, Teams)
- Warehouse Management Systems (WMS)
- Agile
- Kronos Time Management
- Oakley Audit Response
- Safety procedures
- Team building
- Supervision & Leadership
- Correction plans
- Web Audit Tool
- Operational planning
- Performance monitoring
- Safety oversight
- Management
- Compliance management
- Team Training
- KPI tracking
Accomplishments
- Lean Six Sigma White Belt Certified, Management and Strategy Institute
- Emotional Intelligence For Work & Life, MKB Training & Consulting, 04/01/17
- Remolax Management Consults, 03/01/2017
- Living The Vision, 12/01/2018
- Good Manufacturing Practice, 02/01/19
- Good Documentation Practice, 02/01/19
Languages
English
Professional
References
References available upon request.
Timeline
Operations Supervisor
DP World/ Google
12.2023 - Current
Production Supervisor
Inmar Intelligencer
10.2022 - 01.2024
Quality Supervisor
GXO Logistics
03.2020 - 09.2022
Quality Assurance Lead
GXO Logistics
05.2018 - 03.2020
Final Compliance Auditor
GXO Logistics
02.2017 - 05.2018
Quality Auditor
GXO Logistics
01.2016 - 02.2017
Business Development Representative
AIICO Insurance
03.2014 - 09.2016
Bachelor of Arts - Mass Communications
Olabisi Onabanjo University
High School Diploma -
Abeokuta Grammar School
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