Oyinlola (Lola) Shobowale

• Work with the audio-visual team to ensure fluidity of video shoots, camera positioning, operations, support telecasting readiness, video editing, and video presentation.
• Create concepts and content for various church programs.
• Coordinate the distribution of household goods, clothing, and food to the neighborhood.
• Attend weekly meetings to discuss progress and future initiatives.
• Provide guidance and support to fellow volunteers during their shifts.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Addressed customer needs and made product recommendations to increase sales.
• Answered questions about store policies and addressed customer concerns.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Processed refunds and exchanges in accordance with company policy.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Learned duties for various positions and provided backup at key times.
• Kept employees operating productively and working on task to meet business and customer needs.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Coordinated kitchen activities with front-of-house staff for seamless and service.

• Greet faculty, staff, students, and visitors.
• Check student ID.
• Create and review Microsoft Excel spreadsheets.
• Answer phones and process incoming and outgoing mail.
• Create flyers and make copies.
• Assist with virtual and in-person events and projects.
• Answered phone calls from students and parents inquiring about admissions, courses, and tuition payment plans.

Ordered supplies and general accounting.

Verified credit card statements.

Maintained inventories.

Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.

Assisted manager in all aspects of business operations.

• Trained and supervised library staff, volunteers, and other personnel on daily tasks.
• Responded to inquiries from callers seeking information and providing resolution.
• Organized library books in databases and distribute to clients, where necessary.
• Confirmed appointments, communicated with clients, and updated client records.
• Welcomed incoming visitors professionally, providing friendly, knowledgeable assistance.
• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

• Worked under pressure to meet fast-paced customer demands
• Organized the inventory flow to aid product accessibility to enable efficiency
• Participated in cash management and material planning
• Involved in eloquent customer relations, guidance proffering, and customer service
• Ensured the constant smooth operation of services provided.