Summary
Overview
Work History
Education
Skills
Timeline
Generic

OZANNA KAIRAIUAK

Lakewood,WA

Summary

I am a dedicated and motivated individual seeking a job where I can receive guidance and grow in my career.

Overview

4
4
years of professional experience

Work History

Starbucks Barista

Fred Meyer
03.2023 - Current
  • Provide excellent support to Starbucks baristas
  • Provide exceptional customer service and support
  • Ensure store and self adhere to safety standards
  • Maintain knowledge of new and emerging trends
  • Provide feedback regarding store merchandising tools
  • Work with store management to provide customer feedback and improve processes
  • Maintain cleanliness in the department

Floral Clerk

Fred Meyer
09.2022 - 03.2023
  • Maintain cleanliness and area presentation
  • Assist customers and address any inquiries
  • Ensure cleanliness and safety of the kiosk
  • Load, stock, and rotate floral products.
  • Conduct daily and weekly inventory checks.

Parking Lot Attendant

Republic parking
01.2023 - 07.2023
  • Greet customers as the primary contact point.
  • Utilize handheld cashless devices.
  • Managed payment and paperwork using MS Excel
  • Communicated with dispatch for client pickups
  • Issued and collected parking tickets
  • Assisted customers in log instructions and managed phone lines.
  • Dispatched shuttle transportation to assigned parking lots.
  • Daily shift paperwork and data entry completed after every shift.
  • After completetion of daily shift email of any updates or concerns were sent to the team.

Online Shopper

Fred Meyer
04.2022 - 01.2023
  • Assisted customers and met online shopping orders
  • Interacted frequently with customers and employees
  • Ensured the fulfillment of e-commerce orders with a focus on quality
  • Managed phone calls, processing payments and EBT transactions
  • Ensured to deliver necessary safety requirements when delivering order to customers

Shift Lead

Taco Bell
08.2020 - 04.2022


  • Promoted opening and closing procedures
  • Promoted a positive customer service
  • Assisted employees with cleaning, online orders, and cashier duties
  • Completed store opening and closing procedures and balanced tills.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Helped store management meet standards of service and quality in daily operations.
  • Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
  • Daily and weekly inventory checks were done to ensure products were well stocked and fresh.
  • Daily paperwork was completed and submitted to the system.

Education

A.J Dimond High School
Anchorage, AK
12.2021

Skills

  • Leadership (1 year)
  • Cashier (4 years)
  • Customer Service (4 years)
  • Hardworking
  • Prompt

Timeline

Starbucks Barista

Fred Meyer
03.2023 - Current

Parking Lot Attendant

Republic parking
01.2023 - 07.2023

Floral Clerk

Fred Meyer
09.2022 - 03.2023

Online Shopper

Fred Meyer
04.2022 - 01.2023

Shift Lead

Taco Bell
08.2020 - 04.2022

A.J Dimond High School
OZANNA KAIRAIUAK