Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ozelia M. Bell

Washington,DC

Summary

With a proven track record at Collaborative Solutions For Communities, I excel in enhancing customer engagement through innovative strategies, resulting in increased satisfaction and loyalty. My expertise in operational efficiency and team leadership, combined with a strong foundation in customer service, positions me as a dynamic asset to any team.

Overview

10
10
years of professional experience

Work History

Safe Passage Ambassador

Collaborative Solutions For Communities
Washington, District Of Columbia
11.2022 - Current

Department Manager

Roses Wholesale Store
Hillcrest, MD
07.2021 - 09.2024

Safe Passage Worker

Yaay Me
Washington, DC
09.2022 - 10.2023

Assistant Manager

Fallas Paredes Discount Stores
Greenbelt, Maryland
08.2017 - 10.2018
  • Assisted in the development of operational strategies to ensure efficient and productive operations.

Assistant Manager, Customer Service

Dollar Express
Oxon Hill, Maryland
11.2016 - 06.2017
  • Provided customer service and assistance to customers in resolving issues and concerns.
  • Assisted in the development of new processes to improve customer service efficiency.
  • Coordinated with other departments to ensure customer satisfaction.
  • Trained and supervised customer service staff on policies, procedures, and best practices.

House Keeper/Custodial Worker

Airserve
Sterling, VA
09.2014 - 08.2016

Education

High School Diploma -

Crossland High School
Temple Hills, MD
06-1975

Skills

  • Customer Engagement

Timeline

Safe Passage Ambassador

Collaborative Solutions For Communities
11.2022 - Current

Safe Passage Worker

Yaay Me
09.2022 - 10.2023

Department Manager

Roses Wholesale Store
07.2021 - 09.2024

Assistant Manager

Fallas Paredes Discount Stores
08.2017 - 10.2018

Assistant Manager, Customer Service

Dollar Express
11.2016 - 06.2017

House Keeper/Custodial Worker

Airserve
09.2014 - 08.2016

High School Diploma -

Crossland High School
Ozelia M. Bell