Oziel Delgado
Pasadena,TX
Summary
Dedicated retail specialist proficient in multitasking, organization, and time management. Demonstrated ability to boost sales by effectively promoting products and suggesting complementary purchases, while prioritizing customer satisfaction to enhance loyalty. Quick to adapt to new procedures and protocols.
Experienced Self Checkout Host with a background in retail and customer service. Skilled in managing self-checkout systems, ensuring smooth operations, troubleshooting common issues, and assisting customers as needed. Strengths include problem-solving skills, adaptability to fast-paced environments, and strong interpersonal skills. Effectively contributed to enhancing customer experience by providing swift assistance and maintaining operational efficiency at all times.
Overview
2
2
years of professional experience
Work History
Self Checkout Host and Cashier
Walmart
Pasadena, TX
07.2021 - 07.2023
- Delivered support to resolve technical issues encountered in the checkout process.
- Processed payments efficiently and ensured accurate change delivery.
- Conducted end-of-shift financial audits and prepared deposit documentation.
- Scanned items and checked pricing on cash register for accuracy.
- Assisted customers in scanning items and entering payment information.
- Helped resolve customer complaints in a professional manner.
- Checked personal identifications during alcohol and tobacco sales.
- Monitored self-checkout area to ensure smooth operations and compliance with safety guidelines.
- Maintained work area and kept cash drawer organized.
- Trained new employees on how to use the self-checkout machines properly.
- Communicated professionally with other staff members while performing duties in an efficient manner.
- Conducted regular audits of transaction logs to identify any discrepancies or suspicious activity.
- Greeted customers promptly and responded to questions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products.
- Prevent merchandise theft by watching the customers closely in the self checkout while also providing assistance to the customers when needed.
Education
Associate of Arts - Audio Engineering
San Jacinto College
Pasadena, TXSkills
- Reliability and punctuality
- Cash handling expertise
- Sales promotion
- Cross-selling techniques
- Patience and empathy
- Product knowledge
- Employee training
- Issue resolution
- Excellent communication
- Merchandise restocking
- Team collaboration
- Professional demeanor
- Customer service excellence
- Security monitoring
- Multitasking capacity
- Adaptability
Timeline
Self Checkout Host and Cashier
Walmart
07.2021 - 07.2023
Associate of Arts - Audio Engineering
San Jacinto College