Ozlem Coksaygan

Worked way up to production leader through a great work ethic and valuable customer service skills

• Facilitated communication between team members to enhance collaboration
• Supervised staff members and ensured that rules and safety protocols were being followed
• Enforced cleanliness and organization in the production area for safety compliance and maximum customer satisfaction

Catered to many guests and their various needs. Ensured their stay and experiences were as smooth and enjoyable as possible.

• Ensured quality customer service
• Provided clean rooms
• Took reservations and followed customers' requests

- Proficient in taking phone calls and sending emails

Spent time comforting and giving company to elders while also ensuring they were fed and had their proper care and meds for the day

• Coordinated recreational activities to promote social engagement among residents
• Aided with mobility and independence for disabled individuals and continually monitored safety
• Communicated effectively with families regarding resident needs and concerns
• Documented care activities and resident observations for accurate record-keeping