Ozsmain Williams
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work History
School Bus Monitor
Covington School
Covington, Kentucky
09.2025 - Current
- Monitored student behavior to uphold safety protocols and promote a secure environment.
- Supervised students during bus loading and unloading for safe transport.
- Assisted drivers with navigation and road safety awareness.
- Communicated with parents regarding student conduct and safety concerns to foster trust and transparency.
- Conducted regular inspections of bus interior for cleanliness and safety issues.
- Collaborated with school staff to align transportation schedules with student needs, enhancing overall efficiency.
Lead Teacher
Precious sight Childcare llc
Florence, KY
01.2025 - 09.2025
- Developed engaging lesson plans tailored to diverse learning styles.
- Collaborated with parents to identify and address specific student needs and concerns.
- Worked with teachers to design interactive lessons and increase student success.
- Engaged parents in student learning activities to enhance family involvement and support.
- Organized educational workshops to equip families with effective child development techniques.
Lead
Ritters cleaning llc
01.2019 - 01.2025
- Assigned tasks to team members to ensure workflow efficiency.
- Trained new employees on company policies and procedures.
- Assigned specific tasks to team members to enhance productivity.
- Executed daily duties with attention to detail and accuracy
- Completed day-to-day duties accurately and efficiently.
- Cleaned and organized residential and commercial spaces for improved aesthetics.
- Conducted final walkthroughs to verify quality of completed work
- Processed customer payments accurately
- Keeping an organized time schedule to complete tasks on time and correctly
Phone Representative
RDI
Covington, Kentucky
06.2018 - 11.2019
- Provided exceptional customer service through phone interactions.
- Resolved customer inquiries and issues, ensuring satisfaction and retention.
- Educated customers on products and services effectively.
- Managed high call volume, delivering consistent and professional service.
- Educated customers on products and services, enhancing their understanding and usage.
Education
Business Management
Gateway Technical College
Florence, KY 02.2026 - 08.2026
G.E.D -
ADULT LEARNING CENTER
Skills
- Teamwork
- Time management
- Communication
- Patience
- Adaptability
- Organization
- Customer support
- Effective communications
- Team collaboration
- Conflict resolution
- Verbal communication
- Respectfulness
- Patience and empathy
- Child safety awareness
- Organizational skills
- Calm under pressure
- Communication skills
- Multitasking
Timeline
Business Management
Gateway Technical College
02.2026 - 08.2026
School Bus Monitor
Covington School
09.2025 - Current
Lead Teacher
Precious sight Childcare llc
01.2025 - 09.2025
Lead
Ritters cleaning llc
01.2019 - 01.2025
Phone Representative
RDI
06.2018 - 11.2019
G.E.D -
ADULT LEARNING CENTER