Performed high-volume data entry and maintained accurate company profiles and records within an enterprise case management platform.
Managed the implementation process for newly enrolled companies by entering company information, creating new records, and ensuring required information was accurately entered into internal systems.
Updated and maintained existing company profiles to reflect changes in business information and operational requirements.
Reviewed incoming information for accuracy, completeness, and consistency before entering or updating records.
Triaged implementation requests and information to the appropriate internal teams to support timely processing and follow-up.
Documented implementation activities, requests, issues, and resolutions within the enterprise case management system.
Investigated and resolved data discrepancies, system issues, and company-related requests while maintaining accurate records.
Used Jira to submit, track, document, and follow up on technical support issues through resolution.
Worked with technical support and internal operations teams to troubleshoot system issues and resolve problems affecting company records and implementation processes.
Managed multiple implementation and support requests simultaneously while prioritizing time-sensitive tasks in a fast-paced environment.
Communicated clearly and professionally with internal teams to obtain missing information, clarify requests, and coordinate issue resolution.
Maintained confidential company and client information in accordance with established policies and procedures.
Performed quality checks to ensure information entered into systems was accurate and complete.
Internal Data Entry Coordinator
CoinList
01.2021 - 06.2023
Performed accurate data entry related to ACH payment processing and maintained financial and user information within internal systems.
Reviewed payment and user information for accuracy, completeness, and discrepancies as part of daily operational workflows.
Documented and reported suspected fraudulent activity by entering relevant user, account, and transaction information into internal systems.
Supported compliance processes by reviewing and documenting user information related to fraud and sanctions screening.
Entered, updated, and maintained compliance-related records and case information to support internal review and follow-up.
Identified discrepancies and unusual activity and escalated information to the appropriate teams in accordance with established procedures.
Maintained detailed documentation of fraud, compliance, and payment-related activity.
Managed multiple requests and cases while maintaining accuracy and meeting operational deadlines.
Worked with sensitive financial and personal information while following company policies and confidentiality requirements.
Communicated clearly with internal teams regarding payment issues, compliance concerns, and information requiring additional review.
Performed quality-control checks to ensure accurate data entry and complete documentation.
Adapted to changing priorities and high-volume workflows while maintaining attention to detail.
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting