PAA CONDUAH
New York,NY
Summary
Diligent IT Intern excels in collaborating with technology specialists to assist project management. Accurately prescribes troubleshooting measures and contributes to problem resolution. Supports IT team members in ascertaining optimum policies to secure sensitive information. Offers crucial IT assessment to ease staff decisions on patches, updates and troubleshooting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations/IT Intern
902 Youth
01.2024 - Current
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
- Assisted operations manager with planning of routine operations and special projects.
- Delivered assistance and support for team-based IT projects.
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Provided technical support, resolving IT issues to maximize productivity for team members.
Store Clerk
Walgreens
01.2023 - 03.2024
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Performed inventory control, such as counting, and stocking merchandise.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
Inventory Associate
WIS International
02.2018 - 12.2022
- Performed regular audits of inventory items for accuracy and completeness
- Demonstrated ability to accurately count and record inventory levels
- Proficient in using barcode scanners, RFID readers, and other data collection devices
- Developed proficient knowledge of inventory software system.
- Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
Education
Bachelor of Technology - Computer Engineering Technology
New York City College of Technology
Brooklyn, NY06.2023
Skills
- MS Office
- Administrative Support
- HTML
- CSS
- Javascript
- Customer Service
- Hardware and software installation
- Operating System Knowledge
- Continuous learning mindset
Certification
- Google IT Support Specialization, https://www.coursera.org/account/accomplishments/specialization/certificate/, 9JG8MJAKNTQT
- Google Data Analytics Specialization, https://www.coursera.org/account/accomplishments/specialization/certificate/, CSBF582ZCT2A
Website/Portfolio
https://mainpaaconduahportfolio.netlify.app/
References
References available upon request
Timeline
Operations/IT Intern
902 Youth
01.2024 - Current
Store Clerk
Walgreens
01.2023 - 03.2024
Inventory Associate
WIS International
02.2018 - 12.2022
Bachelor of Technology - Computer Engineering Technology
New York City College of Technology
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