Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Quote
Timeline
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Paapa Berko

Paapa Berko

Crofton,MD

Summary

Energetic, career-oriented professional seeking to leverage experience in information technology to promote companies in a positive way. Passionate for being detail oriented and motivated to stay on task, meet aggressive timelines and accomplish goals. Strong problem-solving, organizational, and communication skills with the ability to work with a team or independently.

Overview

5
5
years of professional experience

Work History

Pega System Architect

Cognizant Technologies Solutions
Phoenix, AZ
01.2023 - Current
  • Conducted automated and manual testing to determine functionality of [Software] met business requirements.
  • Translated business requirements into functional specifications.
  • Evaluated emerging technology factors around cost comparison, portability or usability.
  • Recorded systems information and documented design specifications and installation instructions.

ENTREPRENEUR, BUSINESS OWNER

BERCHIE MUSIC & ENTERTAINMENT LLC
01.2019 - Current
  • Led task force of 10 people to create and execute campaigns within 3-month periods
  • Managed operating budget of $10,000 as well as $5000 vendor budget
  • Implemented work management software to plan projects and campaigns, communicating daily tasks to 10+ employees
  • Supervised 50 recording and video sessions along with managed planning multiple record and video projects
  • Supervised marketing and distribution of records, merchandise, and sponsorship opportunities
  • Managed event planning and booking of 30 shows
  • Managed production and recording of 50+ songs

Personal Trainer

EOS Fitness
Mesa, AZ
06.2023 - Current
  • Communicated with clients to determine goals and performed client assessments.
  • Created personal training experiences for clients.
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
  • Built and established relationships with members and guests to help in pursuit of fitness goals.

Written Correspondence Representative

Lockwood Hills Federal
Herndon, VA
09.2022 - 03.2023
  • Analyzed operating system or application log files regularly to verify proper system performance.
  • Devised automation, backup and recovery protocols to preserve and safeguard data.
  • Managed user profiles, security access and shared file structures.
  • Monitored data inputs to manage and maintain accuracy.
  • Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
  • Implemented updates, upgrades and patches to limit loss of service.
  • Collaborated with development teams to discuss, analyze or resolve usability issues.
  • Completed frequent checks on user logins, file permissions and other data issues.

Education

Master of Science - Data Science

Grand Canyon University
Phoenix, AZ
05.2025

Certificate - Certified Associate of Project Management

Project Management Institute
11.2023

Certification - PEGA

PEGA Developer Certification
04.2023

Certificate - Project Management

Google
05.2022

Bachelor of Arts - Music (Classical Voice)

University of North Carolina
Chapel Hill, NC
12.2020

Bachelor of Arts - Exercise & Sports Science

University of North Carolina
Chapel Hill, NC
12.2020

Skills

  • PEGA
  • Obtained Secret Clearance - 06SEP2022
  • Machine Learning
  • Process Improvement
  • Project Management
  • Proficient in work management software
  • Risk Planning
  • Team management
  • Effective Stakeholder communication
  • Budgeting and cost analysis
  • Project scoping and planning
  • JavaScript
  • Sales and Customer Service
  • Microsoft Office
  • Technical Documentation
  • Python
  • HTML/CSS
  • Problem Solving/resourcefulness
  • Micro Services
  • Customer Engagement
  • Large Crowd Management
  • Decision Making

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native/ Bilingual
Spanish
Limited
Twi
Elementary

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Timeline

Personal Trainer

EOS Fitness
06.2023 - Current

Pega System Architect

Cognizant Technologies Solutions
01.2023 - Current

Written Correspondence Representative

Lockwood Hills Federal
09.2022 - 03.2023

ENTREPRENEUR, BUSINESS OWNER

BERCHIE MUSIC & ENTERTAINMENT LLC
01.2019 - Current

Master of Science - Data Science

Grand Canyon University

Certificate - Certified Associate of Project Management

Project Management Institute

Certification - PEGA

PEGA Developer Certification

Certificate - Project Management

Google

Bachelor of Arts - Music (Classical Voice)

University of North Carolina

Bachelor of Arts - Exercise & Sports Science

University of North Carolina

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Paapa Berko