PABLA CONTRERAS
Van Nuys,CA
Summary
Dedicated and positive teamate. Experienced in data entry, and proficiency in payment processing software. Excel at time management, problem-solving, and communication, ensuring smooth workflow. Background includes understanding Explanation of Benefits (EOBs) and remittance advice, calling payers, balancing daily batches, and maintaining compliance with regulatory standards. Strengths include problem-solving abilities, data entry skills, knowledge of medical insurance policies, and ability to adapt quickly to new software systems. Previous roles involved customer service, billing and collections.
Overview
10
10
years of professional experience
Work History
Payment Poster
Children's Hospital of Los Angeles
Los Angeles, CA
03.2022 - Current
- Manually and electronically enter payment information from checks, credit cards, and electronic remittances into the STAR billing system.
- Check insurance EOBs for accuracy, including patient responsibility, copay, and any denied charges when posting.
- Contact insurance companies for any offset and recoupment information, and payment information.
- Reconciling daily payments to ensure the total amounts posted match the total amounts received.
Biller/Collector
Premiere Medical Center
Toluca Lake, CA
10.2014 - 03.2025
- Answered customer inquiries regarding billings, payments, account status.
- Processed credit card transactions through online system.
- Verified insurance coverage and identified third-party payers for billing purposes.
- Contacted patients via telephone, mail, and email to discuss payment options.
- Manually and eletronically posted insurance payments
- Wrote appeal letters to insurance companies for denial of claims.
Education
Medical Billing And Insurance Coding
United Education Institute
Van Nuys, CA09-2004
High School Diploma -
Van Nuys High School
Van Nuys , CA06-2001
Skills
- STAR
- Excel
- Solimar reports
- PowerBI
- OCIE
- Healthlogic
Timeline
Payment Poster
Children's Hospital of Los Angeles
03.2022 - Current
Biller/Collector
Premiere Medical Center
10.2014 - 03.2025
Medical Billing And Insurance Coding
United Education Institute
High School Diploma -
Van Nuys High School
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