Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Pablo Alfredo Paiz

Santa Fe,NM

Summary

Experienced EEG Tech with a focus on gaining valuable hospital experience and exceeding performance standards. Dedicated to honing skills through hands-on training and academic pursuits at UNM. Aspiring to become a Pediatric Physician's Assistant to provide exceptional care to pediatric patients in the future.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Support Manager

Real Time Solutions
01.2022 - Current
  • Duties Included- Responding to and resolving client requests, via phone call and email, and tracking applicable tasks for later invoicing;
  • Answering phones and emails with a professional and personable tone;
  • Directing calls and taking phone messages to be relayed via an internal messaging system;
  • Meeting daily with management team to discuss weekly and longer-term goals;
  • Communicate with development staff regarding swift and satisfactory resolution of client requests;
  • Organize and conduct training workshops for our clients, both in-house and out;
  • Develop, adapt, and update reference materials for online publication for client use;
  • Inventory and maintain a well-stocked canteen for both employee and client refreshment;
  • Making bank deposits;
  • Sorting mail;
  • Greeting clients

Early Childhood Educator

Cuidando Los Ninos, Inc.
01.2020 - Current
  • Duties included- Design lesson plans for infants and toddlers;
  • Supervise volunteers in the classroom;
  • Interact with the children in an educative manner;
  • Meet with parents to discuss child(ren)'s development and parenting strategies;
  • Maintain a secure, clean, and mentally stimulating environment for the children;
  • Meet with co-workers to discuss child development and classroom lesson plans.

Education

Double BA - Psychology, Languages

University of New Mexico

Skills

  • Empathy and patience
  • Client relationship building
  • Customer relations
  • Training and mentoring
  • Team building
  • Training and coaching
  • Escalation handling
  • Sales proficiency
  • Proficient in software
  • Research and due diligence
  • Deliverables coordination
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills

Awards

Gold Medal, New Mexico Games, Judo

Certification

AWP Training Course : Articulating Boom Lift /Scissor Lift


OSHA General Industry Safety and Health Certification


Timeline

Customer Support Manager

Real Time Solutions
01.2022 - Current

Early Childhood Educator

Cuidando Los Ninos, Inc.
01.2020 - Current

Double BA - Psychology, Languages

University of New Mexico

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Pablo Alfredo Paiz