Pablo Duran
Akron,OH
Summary
Dynamic warehouse and logistics professional with extensive hands-on experience in managing and coordinating shipments while ensuring seamless warehouse operations. Strong focus on team collaboration and adaptability to changing needs, consistently committed to achieving impactful results. Expertise in inventory management, supply chain coordination, team leadership, and efficient logistics planning.
Overview
14
14
years of professional experience
Work History
Warehouse Supervisor
Avalon Food Service
Canal Fulton, Ohio
01.2024 - 10.2025
- Trained and mentored staff on operational procedures and best practices for improved performance.
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Monitored key performance indicators to assess team performance and drive continuous improvement efforts.
Operations Supervisor
Yellow Freight
06.2022 - 08.2023
- Coordinated logistics for inbound and outbound shipments, enhancing delivery timelines.
- Managed workforce scheduling, optimizing labor allocation for improved efficiency.
- Analyzed operational data to identify trends and drive strategic decision-making initiatives.
Customer experience supervisor
Road Runner Transportation Systems
01.2017 - 04.2022
- Trained customer service staff in best practices to enhance service quality.
- Monitored customer service metrics, establishing goals for improved response times and satisfaction.
- Tracked freight information and documentation to ensure accuracy and compliance.
Customer Care Specialist level 2
My1Hr Inc.
01.2016 - 11.2017
- Monitored accounts and purchases to ensure accuracy and compliance.
- Resolved network issues to maintain operational continuity.
- Utilized remote desktop applications and help desk software to assist clients efficiently.
Account Manager
Eagle Rental Purchase
05.2015 - 04.2016
- Coordinated with clients to establish effective budgetary spending parameters.
- Updated daily accounts and finance agreements to ensure accuracy and compliance.
- Achieved weekly, monthly, and annual sales quotas through strategic planning.
Business internship Sales & Marketing Agent
Summerfield Studios
02.2014 - 05.2015
- Executed targeted marketing campaigns to increase product visibility.
- Supported new employees and customers throughout product development.
- Managed payroll processes to guarantee timely employee compensation.
Customer service
Village Discount
01.2012 - 02.2014
- Processed payments and coordinated deposit drops to ensure accurate financial records.
- Managed merchandise returns to maintain inventory integrity.
- Loaded and unloaded trailers, ensuring timely delivery of goods.
Education
Bachelor of Science - Business
Bryant & Stratton College
Akron, OH2015
Business
Universidad Haveriana
Cali, Colombia2004
Skills
- Warehouse operations
- Problem-solving
- Warehouse organization
- Staff management
- Conflict resolution
- Billingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Supervisor
Avalon Food Service
01.2024 - 10.2025
Operations Supervisor
Yellow Freight
06.2022 - 08.2023
Customer experience supervisor
Road Runner Transportation Systems
01.2017 - 04.2022
Customer Care Specialist level 2
My1Hr Inc.
01.2016 - 11.2017
Account Manager
Eagle Rental Purchase
05.2015 - 04.2016
Business internship Sales & Marketing Agent
Summerfield Studios
02.2014 - 05.2015
Customer service
Village Discount
01.2012 - 02.2014
Business
Universidad Haveriana
Bachelor of Science - Business
Bryant & Stratton College