Summary
Overview
Work History
Education
Skills
Timeline
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Pablo Fulbrook

Havelock,NC

Summary

Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Overview

9
9
years of professional experience

Work History

Waiter

High Hampton Inn
02.2022 - 08.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Lifeguard

MCCS Cherry Point
06.2015 - 08.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Educated patrons on safety protocols and enforced safety rules.
  • Responded to emergency situations in a timely, efficient manner.

Line Cook

Panda Express
09.2017 - 03.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.

Delivery Driver

Dominos Pizza Inc.
10.2019 - 05.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Day Camp Counselor

Camp Seafarer
06.2014 - 08.2014
  • Built and maintained positive relationships with campers, staff and families.
  • Kept all camper and work areas neat, clean and organized.
  • Planned and lead diverse activities to entertain children and promote core values.
  • Updated all documentation and logs to maintain camp and camper records.

Education

Bachelors of Fine Arts - Theatre

Western Carolina University
Cullowhee, NC
12.2022

High School Diploma -

The Epiphany School of Global Studies
New Bern, NC
06.2017

Skills

  • Warm and Friendly
  • Dining Area Maintenance
  • Bar Terminology
  • Wine and Liquor Service
  • Waiting Tables
  • Ability to Lift 30 Pounds
  • Tableside Service
  • Menu Knowledge
  • Dietary Knowledge
  • Service Prioritization

Timeline

Waiter

High Hampton Inn
02.2022 - 08.2023

Delivery Driver

Dominos Pizza Inc.
10.2019 - 05.2020

Line Cook

Panda Express
09.2017 - 03.2021

Lifeguard

MCCS Cherry Point
06.2015 - 08.2021

Day Camp Counselor

Camp Seafarer
06.2014 - 08.2014

Bachelors of Fine Arts - Theatre

Western Carolina University

High School Diploma -

The Epiphany School of Global Studies

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Pablo Fulbrook