Pablo Gamez
Sumner,WA
Summary
Accomplished Field Investigator at Ethos, adept in surveillance techniques and maintaining calm in crisis situations. Leveraged detailed report writing and ethical interrogation to enhance case resolutions, significantly contributing to favorable court outcomes. Skilled in covert operations, consistently improved client satisfaction and efficiency in high-stakes environments. Detail-oriented Investigator with strong leadership skills and history in security management. Offering exceptional communication skills and network of community resources. Well-versed in assisting law enforcement in cases.
Overview
5
5
years of professional experience
Work History
Field Investigator
Ethos
01.2024 - Current
- Conducted witness interviews with professionalism and empathy, eliciting vital information for case resolution.
- Supported litigation teams with accurate fact-finding efforts, contributing significantly to favorable outcomes in court cases.
- Acquired valuable industry insights from attending conferences and workshops, keeping up-to-date on new developments relevant to the field investigator role.
- Streamlined case management processes for improved efficiency in handling field investigations.
- Enhanced investigation accuracy by meticulously gathering and analyzing evidence from various sources.
- Developed comprehensive reports detailing findings and recommendations, facilitating informed decision-making by clients.
- Utilized advanced surveillance techniques to gather crucial intelligence for ongoing investigations.
- Improved client satisfaction by providing timely updates on case progress and maintaining open lines of communication.
- Managed caseloads effectively while prioritizing urgent cases to meet deadlines without compromising thoroughness or attention to detail.
- Maintained detailed records of all investigative activities, allowing for easy retrieval when needed during court proceedings or client consultations.
- Documented findings and prepared detailed reports.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Worked with private investigators and attorneys on preparation of evidence, witness statements, and other documentation in preparation for trial.
Solution Sales Specialist
Verizon
01.2023 - 01.2024
- Evaluated competitor offerings regularly, adjusting selling strategies to maintain a competitive edge in the market.
- Provided valuable feedback from customers to product development teams, driving continuous improvement efforts across all solution offerings.
- Worked closely with technical teams to develop innovative solutions that addressed complex customer challenges.
- Leveraged CRM tools for effective pipeline management and accurate forecasting of future revenues.
Marketing Manager
Discount Tire
04.2021 - 12.2022
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
Security Officer
Pacific Coast Security Systems
01.2020 - 03.2021
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
Bachelor of Science - Behavioral Psychology
University of Washington
Seattle, WA12.2024
Associate of Arts - Behavioral Psychology
Tacoma Community College
Tacoma, WA08.2019
Skills
- Surveillance techniques
- Interview techniques
- Assertiveness
- Detailed report writing
- Ethical and honest
- Calm in crisis situations
- Interrogation skills
- Witness interviews
- Defensive Tactics
- Research abilities
- Undercover operations
- Covert investigations
Languages
Spanish
Native or Bilingual
Timeline
Field Investigator
Ethos
01.2024 - Current
Solution Sales Specialist
Verizon
01.2023 - 01.2024
Marketing Manager
Discount Tire
04.2021 - 12.2022
Security Officer
Pacific Coast Security Systems
01.2020 - 03.2021
Bachelor of Science - Behavioral Psychology
University of Washington
Associate of Arts - Behavioral Psychology
Tacoma Community College
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