Pablo Guang
Oklahoma City,OK
Summary
Well organized, creative, educated professional. Experienced in working in sales and customer service. Significant negotiation experience and building long lasting relationships with clients. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
7
7
years of professional experience
Work History
Real estate agent
Max Value Real Estate/ Next Home Expert Realty
2021.01 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Communicated with clients to understand property needs and preferences.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advised clients on market conditions and property value for informed decision-making.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Conducted comprehensive market analysis to identify opportunities for investors.
Product Merchandiser
La Michoacana Meat Market
2018.01 - 2020.01
- Increased product visibility by strategically arranging merchandise displays in high-traffic areas.
- Assisted customers in locating desired products while maintaining an organized shopping environment through diligent upkeep of merchandise displays.
- Improved store aesthetics by designing visually appealing and cohesive merchandising layouts.
- Streamlined product assortment by evaluating sales performance, discontinuing slow-selling items, and introducing new offerings based on customer demand.
- Reduced out-of-stock instances with diligent inventory monitoring and timely communication with suppliers.
- Coordinated with buying teams to ensure appropriate stock levels were maintained, minimizing instances of overstock or missed sales opportunities due to lack of inventory.
- Partnered with cross-functional teams to execute seasonal resets, ensuring timely implementation of updated merchandising plans.
- Trained new team members on best practices for product merchandising, ensuring consistent visual standards across the store.
Education
Bachelor of Science of Business Administration -
Southern Nazarene University
Bethany, OKSkills
- Fluent Bilingualism
- Problem-Solving
- Customer Support
- Payment Processing
- Underwriting guidelines
- Documentation Review
- Relationship Building
- Sales Support
- Microsoft Office
- Adobe Acrobat
- Document Review
- Workflow Management
References
- Alondra Velasco, Mortgage Loan Officer
- Aaron Brooks, Product Merchandiser
- Mike Glazner, Broker Max Value Real Estate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Real estate agent
Max Value Real Estate/ Next Home Expert Realty
2021.01 - Current
Product Merchandiser
La Michoacana Meat Market
2018.01 - 2020.01
Bachelor of Science of Business Administration -
Southern Nazarene University
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