PABLO HERNANDEZ
Los Angeles,CA
Summary
Resourceful Store Support Associate recognized for high productivity and efficient task completion. Skilled in inventory management, customer service, and point-of-sale system operation. Excel in communication, teamwork, and adaptability to ensure smooth store operations and positive customer experiences.
Overview
7
7
years of professional experience
Work History
Store Support Associate
Home Depot
Los Angeles, USA
08.2021 - 12.2025
- Ensured inventory accuracy within the processing areas, system, and process quality as well as vendor compliance and/or outbound shipments
- Assisted Customers and Vendors with product order status
- Executed price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet suppliers needs and expectations
- Provide comprehensive office support, including phone answering and online message management via email
- Schedule and coordinated appointments between departments
- Manage incoming and outgoing mail and packages
- Assist in maintaining an organized filing system for efficient document retrieval
- Collaborate with colleagues to ensure smooth operations
- Dynamic professional with extensive experience at Home Depot, adept in inventory management and customer support.
Warehouse Operations
Chrome Hearts
Los Angeles, USA
08.2019 - 12.2019
- Tracked Inventory, conducted cycle counts and audits issues to maintain accurate records
- Moved large and bulky items up to 55 pounds manually and up to undetermined number of pounds with the pallet jack
Package Handler
UPS
Los Angeles, USA
08.2018 - 07.2019
- Aided in loading delivery trucks with prepared packages
- Updated reports as required
- Monitored activities for service orders
- Records time of departures
Education
Bachelor of Science - Business Analytics
California State University, Northridge
05.2025
Associate of Science - Business Administration
Los Angeles City College
06.2023
Skills
- SQL
- Python
- Communication
- Strategy
- Leadership
- Decision Making
- Documentation and Presentation
- Problem Solving
- Strategic thinking
- Technology
- Data Visualization
- Adaptability
- Project Management
- Data Analysis
- Google Suite (Docs, Sheets, and Slides)
- Technical Support
- Power Bi
- MS Office (Excel, Word, PowerPoint, Outlook, and SharePoint)
Timeline
Store Support Associate
Home Depot
08.2021 - 12.2025
Warehouse Operations
Chrome Hearts
08.2019 - 12.2019
Package Handler
UPS
08.2018 - 07.2019
Bachelor of Science - Business Analytics
California State University, Northridge
Associate of Science - Business Administration
Los Angeles City College