Destiny Williams
Indianapolis,In
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Store Support Associate
Whole Foods Market
11.2022 - 02.2023
- Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards.
Pharmacy Technician
CVS Healthcare
08.2022 - 11.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Digital Shopper/Customer Service Representative
Walmart
11.2021 - 03.2022
- Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring accuracy of orders to pick up.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Shift Supervisor
CVS Health
06.2021 - 07.2021
- Assigns tasks to subordinate employees, makes sure that all sales and operations run smoothly, balances drawers and accounts and the end of a shift, and reports to middle or upper management with any ongoing issues or problems.
- Completed store opening and closing procedures and balanced tills.
Mail Handler Assistant
USPS
11.2020 - 04.2021
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Education
High School Diploma -
Crispus Attucks Medical Magnet High School
Indianapolis, IN06.2020
Skills
- Computer Technology - 4 years
- Excel and Microsoft Software - 6 years
- Inventory Control - 1 year
- Communications - 2 year
- Machine Operations - 2 years
- Customer Service Best Practices
Timeline
Store Support Associate
Whole Foods Market
11.2022 - 02.2023
Pharmacy Technician
CVS Healthcare
08.2022 - 11.2022
Digital Shopper/Customer Service Representative
Walmart
11.2021 - 03.2022
Shift Supervisor
CVS Health
06.2021 - 07.2021
Mail Handler Assistant
USPS
11.2020 - 04.2021
High School Diploma -
Crispus Attucks Medical Magnet High School