Destiny Williams
Indianapolis,In
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Store Support Associate
Whole Foods Market
320 E Market St IN, 46204
11.2022 - 02.2023
- Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards.
Pharmacy Technician
CVS Healthcare
4401 E. 10th St
08.2022 - 11.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
Digital Shopper/Customer Service Representative
Walmart
10617 E Washington St, IN 46229
11.2021 - 03.2022
- Fulfills customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring accuracy of orders to pick up.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Shift Supervisor
CVS Health
4401 E 10th St IN, 46201
06.2021 - 07.2021
- Assigns tasks to subordinate employees, makes sure that all sales and operations run smoothly, balances drawers and accounts and the end of a shift, and reports to middle or upper management with any ongoing issues or problems.
- Completed store opening and closing procedures and balanced tills.
Mail Handler Assistant
USPS
125 W South St, IN 46206
11.2020 - 04.2021
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Education
High School Diploma -
Crispus Attucks Medical Magnet High School
Indianapolis, IN06.2020
Skills
- Computer Technology - 4 years
- Excel and Microsoft Software - 6 years
- Inventory Control - 1 year
- Communications - 2 year
- Machine Operations - 2 years
- Customer Service Best Practices
Timeline
Store Support Associate
Whole Foods Market
11.2022 - 02.2023
Pharmacy Technician
CVS Healthcare
08.2022 - 11.2022
Digital Shopper/Customer Service Representative
Walmart
11.2021 - 03.2022
Shift Supervisor
CVS Health
06.2021 - 07.2021
Mail Handler Assistant
USPS
11.2020 - 04.2021
High School Diploma -
Crispus Attucks Medical Magnet High School