Overview
Work History
Education
Skills
Languages
Timeline
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Pablo Sparza

Pablo Sparza

San Diego,CA

Overview

2
2
years of professional experience

Work History

Customer Sales and Service Expert

Harness Power
02.2022 - 01.2023
  • Turned 45+ leads into buying customers in a period of 9 months. Increasing the Lead conversion rate by 31% in the Harness Power Miramesa Office.
  • Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
  • Maintained high levels of customer retention through exceptional service and follow-up communication.
  • Developed strong relationships with clients, fostering loyalty and repeat business for the company.

Assistant Manager of Operations

Cien Años Group
02.2021 - 01.2022
  • Sold, planned and organized 150+ Venue and catering events, taking care of preparations, equipment, staff, and customer service.
  • Assisted with operational tasks such as Social Media, Client management/retention and operational needs for Restaurant/Venues, catering and Adjacent breakfast restaurant.
  • Assisted with operational needs such as arranging produce/ingredient deliveries and sourcing distributors.

Education

Bachelor of Science - Business

Southwestern College
Chula Vista, CA
01.2026

High School Diploma -

Los Alamitos Joint Forces Training Base
Los Alamitos, CA
12.2021

Skills

  • Client Management
  • Customer Service
  • CRM Software
  • Client Relationship

Languages

English
Spanish

Timeline

Customer Sales and Service Expert

Harness Power
02.2022 - 01.2023

Assistant Manager of Operations

Cien Años Group
02.2021 - 01.2022

Bachelor of Science - Business

Southwestern College

High School Diploma -

Los Alamitos Joint Forces Training Base

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Pablo Sparza