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Hi, I’m
Tamara Beltran
Cypress,TX
Work Preference
Summary
Dedicated professional with extensive experience in customer service and sales, excelling in building strong customer relationships. Demonstrates effective problem-solving and organizational skills to manage multiple priorities and enhance customer satisfaction. Committed to delivering exceptional service while supporting team objectives.
Overview
18
years of professional experience
Work History
One Stop Car Sales
Sales Associate / Customer Service Representative
01.2014 - Current
Job overview
- Guided customers through vehicle purchasing process, ensuring informed decisions.
- Developed strong customer relationships to boost satisfaction.
- Addressed customer concerns promptly, fostering a positive experience.
- Managed sales records and paperwork for accurate transaction tracking.
- Maintained up-to-date inventory knowledge and effectively promoted new arrivals.
- Answered incoming calls to provide detailed product and service information.
- Delivered accurate information regarding product pricing and services.
- Kept comprehensive sales records for management oversight.
Charleton Home Health
Home Health Aide
01.2013 - 01.2014
Job overview
- Delivered personalized in-home assistance to enhance client independence.
- Assisted clients with daily living tasks, including personal hygiene and dressing.
- Supported clients with bathing, dressing, and incontinence care.
- Managed medication administration and prescription compliance for clients.
- Ensured a clean and safe environment within clients' homes.
- Coordinated transportation for clients to medical appointments and social activities.
- Provided care by completing basic household chores for clients.
- Maintained secure and organized client records to ensure confidentiality.
Jack in the BoxHouston, TX
Assistant Manager
01.2011 - 01.2013
Job overview
- Supervised daily operations to ensure efficient restaurant functionality.
- Trained and mentored new staff on customer service excellence.
- Resolved customer complaints promptly, contributing to higher customer satisfaction.
- Implemented health and safety procedures, ensuring compliance and enhancing workplace safety.
- Managed inventory levels through regular stock assessments to maintain optimal supply.
- Facilitated team meetings to communicate goals and expectations effectively.
- Maintained current knowledge of company products and services.
- Generated reports on sales trends, inventory levels, and financial metrics.
Dominos's PizzaSouth Houston, Texas
Assistant Manager
01.2009 - 01.2011
Job overview
- Supervised daily operations to ensure smooth restaurant functionality and efficiency.
- Managed inventory levels through regular stock assessments, ensuring availability and minimizing shortages.
- Implemented health and safety procedures for strict compliance with regulations.
- Created comprehensive reports analyzing sales trends, inventory levels, and financial performance to inform business decisions.
- Maintained accurate records of sales transactions through point-of-sale systems.
- Completed thorough opening, closing, and shift change processes to uphold operational standards.
- Assigned tasks and monitored project personnel performance, driving accountability and supporting team productivity.
Education
Windfern High SchoolHouston, TX
High School Diploma
01-1997
Skills
- Sales and client relations
- Customer service and support
- Client management
- Data entry and record keeping
- Microsoft Office proficiency
- Administrative support
- Organizational skills
- Time management
- Problem solving
- Multitasking abilities
- Team collaboration
- Communication skills
Timeline
Sales Associate / Customer Service Representative
One Stop Car Sales
01.2014 - Current
Home Health Aide
Charleton Home Health
01.2013 - 01.2014
Assistant Manager
Jack in the Box
01.2011 - 01.2013
Assistant Manager
Dominos's Pizza
01.2009 - 01.2011
Windfern High School
High School Diploma