Summary
Overview
Work History
Education
Skills
Timeline
Generic

PABLO VASQUEZ

Los Angeles,CA

Summary

Seeking to improve and enhance my future with Delta Air Lines, as a Operation Service Manager. Experienced with overseeing service operations and driving process improvements. Utilizes strategic planning and team management to achieve organizational goals. Track record of enhancing employee engagement and operational efficiency.

Overview

23
23
years of professional experience

Work History

Ground Safety Advocate (GSA)

Delta Air Lines, Inc
06.2015 - Current
  • One L Program
  • LAX Leadership Guidance Team
  • Work effectively with fellow team members to coordinate proficiency checks, and actively coach peers.
  • Assist individuals in navigating processes and procedures to resolve non compliance.
  • Six years as an ALA, loading/offloading narrow and wide body aircraft
  • Liaise with vendors, Delta above, and below wing

Load and offload aircraft

Supervisor / Lead Ramp Agent

MENZIES AVIATION
01.2009 - 01.2015
  • Bag-room supervisor, organize and handle all contracts
  • Supervise a crew, communicate and update airline
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Pick up cargo from contracted airlines and deliver to corresponding warehouses

Lead Passenger Service

SWISSPORT
01.2004 - 01.2007
  • Check in/ arrivals/ departures
  • Above Wing Check in - Mexicana Airlines and Swiss Airlines
  • Gate Departures / Arrivals / CBP Spanish Translator
  • Reroute, and rush baggage to passengers
  • Worked effectively in fast-paced environments.
  • Weight and Balance of aircraft

Ride Operator

DISNEYLAND RESORT
01.2002 - 01.2004
  • Matterhorn, and Storybook Canal Boats
  • During parades or events directed guest to their destinations
  • Inspected and maintained amusement park ride equipment in accordance with safety regulations.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.

Education

Flight School - Single Engine Aircraft

Santa Monica American Flyers
Santa Monica, CA
01.2008

Associate of Arts - Liberal Arts

Santa Monica College
Santa Monica, CA
01.2002

Skills

  • Training delivery
  • Operational efficiency
  • Cross-functional coordination
  • Reliable and responsible
  • Problem-solving
  • Time management
  • Workplace safety
  • Team leadership
  • Staff training and development
  • Documentation and reporting
  • Coaching and mentoring
  • Policy and procedure enforcement

Timeline

Ground Safety Advocate (GSA)

Delta Air Lines, Inc
06.2015 - Current

Supervisor / Lead Ramp Agent

MENZIES AVIATION
01.2009 - 01.2015

Lead Passenger Service

SWISSPORT
01.2004 - 01.2007

Ride Operator

DISNEYLAND RESORT
01.2002 - 01.2004

Flight School - Single Engine Aircraft

Santa Monica American Flyers

Associate of Arts - Liberal Arts

Santa Monica College
PABLO VASQUEZ