Hardworking employee enthusiastic about learning new field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Truck Driver
RelaDyne LLC
08.2023 - 11.2023
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Truck Driver
Swift Transportation
04.2022 - 07.2023
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Verified contents of inventory loads against Bills of Lading.
Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Truck Unloader
Lowes Home Improvment
05.2020 - 04.2022
Unloaded items and goods from trucks into main storage area for transfer to shelves.
Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
Sorted and properly arranged items.
Operated pallet jacks and forklifts to aid in safe transport of heavy items.
Stacked or assembled materials into bundles and banded bundles together, using banding machine clincher.
Maintained organized work area by storing equipment safely and properly.
Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
Used computers to enter data, track shipments and maintain records of products.
Custumer Service
Sitel Call Center Site 1
03.2010 - 03.2020
Maintained high customer satisfaction standards to meet or exceed targets.
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Suggested additional services to customers in order to meet upsell goals.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Followed up with customers to offer additional support and check resolution satisfaction.