Pacie Hussong

• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Confirmed appointments, communicated with clients, and updated client records.
• Managed 90% of appointments.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Contributed to increased online reviews by consistently providing stellar customer service experiences at front desk reception area.

• Maintained clean and organized workspace for optimal productivity and safety.
• Restocked display cases with attractive arrangements to promote specialty food items like pastry's and small businesses (art, jewelry, etc.).
• Consistently met or exceeded daily sales targets, driving revenue growth for cafe.
• Controlled line and crowd with quick, efficient service.
• Learned about coffee industry which consisted of sales, orders from other businesses, and collaboration.
• Always made sure I knew "regulars" orders and made them feel at home.
• Learned about roasting coffeebeans, where each bean comes from, process from it coming straight out of burlap bag and into roaster. Learning difference between washed and unwashed (organic), light, dark, and mediums, and temperatures for roasting.

• Identified warning signs of emotional and developmental problems in children while making sure to create fun and happy environment.
• Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Maintained clean and organized environment to ensure well-being of children under care.
• Has babysat up to 6 kids.

* This is a seasonal restaurant. It is open every summer from May until mid-September which creates an abundant flow of business.

• Provided recommendations on menu items and upsold food and drinks to increase sales.
• Reduced order errors by double-checking tickets before sending them to kitchen staff for preparation while communicating with my coworkers at all times.
• Used cash registers and credit card machines to cash out customers while balancing cash receipts and maintaining accurate cash drawer.
• Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
• Up to 8 tables at a time with parties included.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Maintained clean and organized workspace for optimal productivity and safety.
• Maintained regular and consistent attendance and punctuality.
• Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
• Consistently had kind and welcoming customer service.
• Has served up to 70-100 customers in one afternoon.
• Learned how to make every kind of coffee from scratch and made sure it was personalized for customer's liking while upselling Joe Sippers Cafe's beans/products.
• Experienced Joe Sippers Cafe filming commercial for their business.

• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
• Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
• Learning ASL (American Sign Language) to communicate better with those who are nonverbal, etc.
• Worked with children, adults, and elders of varying age (ages 8-80), interest, skill, and developmental levels.
• Collaborated with other camp counselors to design fun and enriching learning activities for campers.
• Established lasting connections with campers'' families through consistent communication regarding progress and achievements during their time at camp.
• Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
• Enhanced camper's survival skills with hands-on training in various outdoor scenarios.
• Took courses to have more education and experience around people with disabilities and how to manage their behavior, wants, and needs.
• CNH (Camp New Hope) showed a beautiful new outlet and perspective surrounding special education and how important it is to get more people involved due to there not being enough passionate people in this field who really care.