Dedicated professional with a strong foundation in customer service and multitasking. Committed to providing compassionate care while ensuring client safety and independence, fostering positive experiences that enhance quality of life.
Overview
5
5
years of professional experience
Work History
Provider
In home support services
Hayward
02.2025 - Current
Assisted client with activities of daily living, including bathing, dressing, grooming, and toileting.
Prepared nutritious meals and assisted with feeding when needed.
Monitored health status and reported changes in condition to family members and healthcare providers.
Assisted with medication reminders and appointment scheduling.
Provided transportation to medical appointments, therapy sessions, and community activities.
Performed light housekeeping, laundry, and home organization to maintain a safe living environment.
Supported mobility and helped prevent falls and injuries.
Maintained accurate records of services provided and client needs.
Maintained companionship and emotional support to promote overall well-being
Driver
Enterprise
San Leandro
04.2025 - Current
Transported vehicles to and from designated locations efficiently.
Conducted vehicle inspections to ensure safety and reliability.
Maintained accurate records of vehicle mileage and fuel usage.
Assisted customers with vehicle pick-up and drop-off processes.
Coordinated with team members to optimize vehicle availability.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Volunteer
Kaiser
San Leandro
01.2025 - 05.2025
Assisted patients, visitors, and healthcare staff in a busy clinical environment.
Escorted patients and families throughout the facility.
Provided customer service and answered questions regarding hospital services.
Supported staff with administrative and organizational tasks.
Demonstrated professionalism, confidentiality, and compassion.
Package Handler
FedEx
Oakland
10.2024 - Current
Loaded and unloaded packages from the plane with manual and powered equipment.
Coordinated with crew members to efficiently load and unload packages and luggage onto and off aircraft, ensuring timely and accurate handling.
Maintained accurate records of all incoming and outgoing cargo shipments.
Stacked boxes onto pallets in an efficient manner.
Organized packages according to type, size, destination, and other specifications.
Cashier
Little Ceasers
Hayward
05.2024 - 08.2024
Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Developed customized sales techniques to successfully sell and upsell food items to new and existing clients.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Cashier
Five Guys
Hayward
08.2023 - 02.2024
Collected payments and ensured accurate change to maintain transaction integrity.
Delivered attentive service to customers in-person and over the phone, fostering positive customer experiences.
Completed day-to-day duties accurately and efficiently.
Collaborated with diverse coworkers to resolve product and service issues, enhancing team effectiveness.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Maintained schedule of class assignments to meet deadlines.
Children's Volunteer
Ministry
Hayward
02.2021 - Current
Created a safe, welcoming, and positive environment for children and families.
Engaged children through games, storytelling, music, crafts, and interactive activities.
Supported children in participating in group activities and church programs.
Assisted with supervising children during church services, events, and activities.
Encouraged positive behavior and facilitated conflict resolution to promote a harmonious group dynamic.
Assisted with distributing snacks, supplies, and activity materials.
Helped maintain organization and cleanliness of activity areas before and after events.
Supported special church events, holiday programs, and community outreach activities to enhance community engagement.
Demonstrated patience, adaptability, and strong communication skills while working with children of various ages.
Education
Associate of Science - Biological Sciences
Chabot College
Hayward, CA
05-2026
Senior -
Mt. Eden High School
Hayward, California
06-2024
Skills
Patient communication
Software: Google Docs, Sheets, and Slides; Photoshop