Page Morin
Roanoke,VA
Summary
Skilled Pharmacy Technician offering eight years of experience and proven history in providing exceptional customer service.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Lewis Gale Hospital
Salem, VA
08.2019 - Current
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Handled stock and order supplies of medicines and drugs.
- Verified safe and secure storage of all medicines and hospital supplies to minimize loss and accidents.
- Liaised with other pharmacies to eliminate issues related to product expiration.
Pharmacy Technician II
PharMerica
Vinton, VA
06.2018 - 08.2019
- Completed accurate order entry, including data verification.
- Communicated with customers to answer questions and perform account maintenance.
- Offered office-wide AS400 software support and training, including troubleshooting issues and optimizing usage.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Performed non-sterile compounding
- Processed over 100 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Certified Pharmacy Technician
Kroger Pharmacy
915 Hardy Road Vinton VA 24179
09.2013 - 06.2018
- Communicated with healthcare providers, insurance companies, and patients in person, by email, via fax and telephone.
- Performed clerical tasks, such as filing, answering phones, and operating cash register, maintaining prescription records, or composing letters.
- Problem resolution for any clarifications of prescription orders as well as insurance issues
- Promote “Medication Therapy Management (MTM)” using Outcomes & Mirixa Programs to all potential patients with focus on maximizing therapeutic outcomes.
- Obtained and stored proper documentation to bill Medicare.
- Collaborated with doctors offices and insurance to complete prior authorizations.
- Coordinated verification and filling of more than 750 daily prescriptions in high-volume retail pharmacy environment
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
Shift Manager
Pizza Hut
Lynchburg, VA
07.2012 - 07.2013
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Pet Products Manager
Petsmart
Lynchburg, VA
07.2010 - 07.2012
- Analyzed inventory trends to order appropriate stock quantities.
- Managed and engaged with staff during daily duties to monitor performance and adherence to policies and training.
- Drove sales through companion animal adoptions and related product recommendations.
- Mentored new sales associates to contribute to store's positive culture.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
Education
High School Diploma -
Putnam High School
Putnam, CTAssociate of Science - Social Work
Virginia Western Community College
Roanoke, VASkills
- Skilled problem solver
- Motivated team player
- Strong Interpersonal Skills
- Meticulous Attention To Detail
- Excellent Communication Skills
- Time Management
- Computer Proficiency
- Cleaning and Sanitizing
Timeline
Pharmacy Technician
Lewis Gale Hospital
08.2019 - Current
Pharmacy Technician II
PharMerica
06.2018 - 08.2019
Certified Pharmacy Technician
Kroger Pharmacy
09.2013 - 06.2018
Shift Manager
Pizza Hut
07.2012 - 07.2013
Pet Products Manager
Petsmart
07.2010 - 07.2012
High School Diploma -
Putnam High School
Associate of Science - Social Work
Virginia Western Community College
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