Pagie Williams

Customer Service & Inventory Operations

• Maintained accurate inventory records using digital tracking systems
• Assisted customers with product questions and order concerns
• Ensured efficient stock organization to improve workflow
• Collaborated with team members to meet performance goals

Retail Customer Service & Team Leadership

• Led daily store operations while delivering elevated customer experiences
• Managed high-end customer interactions with professionalism and discretion
• Resolved escalated customer concerns quickly and effectively
• Trained staff on service excellence and sales techniques
• Handled POS systems, scheduling, and performance tracking