Pago Lemalu
Waianae
Summary
Results-driven Installation Manager with a focus on project management, quality control, and energy systems installation. Known for developing comprehensive installation strategies that enhance project efficiency and ensure customer satisfaction.
Overview
14
14
years of professional experience
5
5
Certifications
Work History
Installation Manager
Hawaii Energy Connection
Aiea
10.2011 - 01.2026
- Managed installation schedules for solar energy systems across various projects.
- Coordinated team meetings to ensure alignment on project goals and timelines.
- Oversaw quality control checks during installation processes to maintain high standards.
- Trained new staff on installation procedures and safety protocols effectively.
- Developed installation strategies that enhanced efficiency in project execution.
- Collaborated with clients to address installation concerns and provide solutions promptly.
- Implemented best practices for equipment usage and maintenance during installations.
- Facilitated communication between teams to streamline project workflow and updates.
- Planned, coordinated, and monitored all aspects of installations to ensure customer satisfaction.
- Communicated regularly with customers throughout the duration of their installation projects to ensure expectations were being met or exceeded.
- Supervised field installation staff and handled escalated issues to maintain progress.
- Conducted site visits to evaluate existing conditions and determine any special needs or requirements prior to installation.
- Identified potential problems early in the process and developed solutions that minimized disruption or delays in completing projects.
- Provided guidance and direction to team members while ensuring they had access to appropriate resources needed for successful completion of tasks associated with installations.
- Analyzed customer feedback following completed installations, making recommendations for improvement where applicable.
- Managed the installation of large-scale equipment and systems in accordance with customer requirements.
- Developed comprehensive reports outlining various aspects of installation processes such as cost estimates, labor hours required.
- Created procedures for installing products effectively and efficiently.
- Monitored progress of projects on a daily basis and adjusted schedules as necessary to meet deadlines.
- Ensured compliance with safety regulations during the installation process.
- Researched new technologies related to system installations, providing updates on trends within the industry.
- Collaborated closely with other departments such as engineering, sales, procurement. when necessary.
- Reviewed and approved invoices from vendors and contractors associated with installations.
- Reviewed entry and work permits and analyzed pre- and post-installation videos.
- Developed manpower schedules and assignments to maintain project schedules.
- Coordinated project management, commissioning, and technical support for installations.
- Worked closely with authorities to obtain permits and resolve site issues.
- Maintained accurate records regarding materials used, labor costs, and other expenses related to installations.
- Evaluated vendor performance based on quality standards set by organization.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Resolved labor, design and tool issues during construction projects.
- Delegated work to staff, setting priorities and goals.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Inspected sites before and after construction projects.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Completed investigations into complaints, incidents and accidents at work sites.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Read and interpreted drawings and assessed construction against plans.
- Cleaned or prepared construction sites to eliminate hazards.
- Eliminated project lags by organizing work-in-progress and delegating tasks.
- Contracted and supervised workers for various construction jobs.
Education
Bachelor of Arts - Social Sciences
Lane College
Jackson, TN05-2009
Skills
- Project management
- Quality control
- Installation strategy
- Energy systems installation
- Technical support
- Customer relationship management
- Team coordination
- Resource allocation
- Subcontractor oversight
- Problem solving
- Effective communication
- Team leadership
- Time management
- Material procurement
- Training and mentoring
- Safety compliance
- Scheduling coordination
- Task delegation
- Documentation control
- Equipment installation
- Cost estimation
- Network configuration
- Construction
- Customer service
- Hardware installation
- Performance analysis
- Field operations
- Health and safety
- Installation planning
- Workload prioritization
- Blueprint reading
- Safety standards
- Design operations
- Risk management
- Vendor relations
- MS office
- Maintenance scheduling
- Electrical
- Site supervision
- Deadline management
- Data analysis
- Meeting organization
- Crew management
- Mechanical aptitude
- Project budgeting
- Construction scheduling
- Contract terms interpretation
- Reading blueprints
- Supply requisition
- Goal setting
- Continuous improvement
- Performance monitoring
- Green building practices
- Zoning review
- Critical thinking
- Cost tracking
- Inspection principles
- Oversee subcontractors
- Teamwork and collaboration
- Subcontractor management
- Site inspection
- Quality control programs
- Written communication
- Value engineering
- Material and equipment procurement
- Troubleshooting and Diagnostics
- Labor requirements determination
- Strategic planning
- Contract bidding
- Safety auditing
- Estimating
- Interpersonal skills
- Building codes compliance
- OSHA safety requirements
- Project estimation
- Active listening
- Best building practices
- Cost control
- Adaptability and flexibility
Certification
Train the trainer certification (safety equipment(s) and material handling equipment(s)/power equipments(s) certified.
Timeline
Installation Manager
Hawaii Energy Connection
10.2011 - 01.2026
Bachelor of Arts - Social Sciences
Lane College