Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Peer Recovery Specialist
Recovering Hope Treatment Center
01.2022 - 06.2025
Facilitated peer support groups to promote recovery and enhance coping strategies.
Developed individualized recovery plans tailored to clients' specific needs and goals.
Provided guidance and resources for clients navigating community services and support systems.
Collaborated with interdisciplinary teams to ensure comprehensive client care and progress tracking.
Monitored client progress through regular check-ins, adjusting plans as necessary for optimal outcomes.
Empowered clients by teaching effective communication skills, self-advocacy techniques, and coping strategies.
Arranged community initiatives to build supportive networks for improved rehabilitation.
Well versed across the company in all departments being versatile and offered training when needed.
Recovery Specialist
Meadow Creek Treatment Center
01.2021 - 03.2022
Supported clients with compassionate, empathetic face-to-face counseling.
Documented case management activity for accurate, reliable records.
Provided training and mentorship to new Recovery Specialists, fostering an environment of teamwork and success.
Improved recovery success rates with implementation of innovative recovery techniques.
Maintained client confidentiality and adhered to HIPAA guidelines.
Customer Service Representative
Fleet Farm
10.2020 - 02.2021
Provided exceptional customer support by addressing inquiries and resolving issues efficiently.
Processed transactions accurately, ensuring compliance with company policies and procedures.
Maintained extensive product knowledge to assist customers in making informed purchasing decisions.
Trained new team members on customer service protocols and best practices for operational efficiency.
Recovery Coach, Charge
MN Adult and Teen Challenge
01.2020 - 10.2020
Collaborated with multidisciplinary teams to coordinate comprehensive support services.
Mentored new recovery coaches, enhancing team effectiveness and client engagement strategies.
Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
Enhanced client engagement in recovery programs by providing compassionate support and guidance.
Monitored client progress, adjusting intervention strategies as needed for optimal results.