Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Paige Ash

Farmer City,IL

Summary

I am highly organized and a detailed-oriented employee with a drive to exceed expectations. Ability to analyze data, develop strong strategies, and provide solutions to complex problems. I am reliable, have a good work ethic, and have the ability to quickly adapt to new tasks and environments. I am proficient and able to handle the fast paced atmosphere.

Overview

10
10
years of professional experience

Work History

Claim Associate-Injury

State Farm
10.2023 - Current
  • Manage workload effectively through prioritization strategies to meet adherence consistently.
  • Review insurance policies to determine coverage eligibility in order to assist with property damage.
  • Provide exceptional customer service by addressing inquiries promptly and professionally.
  • Constructed solutions for complex claims by demonstrating exceptional problem solving abilities.
  • Assist colleagues in resolving complex claims by providing guidance in specific areas.
  • Improved claim processing by meticulously reviewing and analyzing data.
  • Work skillfully alongside agents offices, body shops, tow yards, medical providers, and attorneys offices.

Dental Hygienist

H & H Family Dental
04.2017 - Current
  • Supported other office functions during downtime to foster cooperation and positive work environment.
  • Helped front desk answer phones and schedule appointments as needed.
  • Scanned in EOB's into patients charts.
  • Informed patients about estimated insurance coverage for proposed treatment that was recommended.
  • Took medical and dental history and recorded vital signs of patients.
  • Captured dental images and X-rays to identify areas of concern and presented to dentists for review.
  • Examined gums to determine periodontal disease and screen for oral cancer.
  • Removed plaque and tartar from teeth using hand and ultrasonic scaler tools.
  • Instructed patients on dental hygiene and oral care by demonstrating effective flossing, brushing techniques, and recommending quality oral care products.

Dental Hygienist/Assistant/Front Desk Receptionist

Dr Val Woodruff
07.2014 - 04.2017
  • Answered phone calls promptly and responded to inquiries regarding appointment, scheduling or billing issues with accuracy.
  • Demonstrated excellent customer service skills by greeting patients warmly and responding quickly to their needs.
  • Communicated professionally with other healthcare providers about treatment plans for individual patients.
  • Submitted insurance checks to patient accounts and closed claims after checks were posted.
  • Assisted Dr Val with dental procedures while making patients feel comfortable.
  • Took dental impressions, x-rays, and charted for the Dentist.
  • Performed routine cleaning and teeth polishing procedures during check-ups.

Education

Associate of Applied Science - Dental Hygiene

Parkland College
Champaign, IL
05.2014

Skills

  • Caring and Compassionate
  • Customer service skills
  • Interpersonal skills
  • Problem solving skills
  • Medical terminology knowledge
  • Time management
  • Communication skills
  • Responsible
  • Attention to detail
  • Critical thinking
  • Reliable

Additional Information

  • I am apart of the Partners in Education Program at my children's school. We have an annual fundraiser for the school and the money raised is used to support elementary students and staff. We contribute to field trip costs, grant equipment requests, and support positive behavior incentive activities. I also help coordinate teacher appreciation activities and host fun events for elementary families.
  • With any extra time I have I enjoy volunteering in the classroom and coaching my children in basketball and tee-ball.

Timeline

Claim Associate-Injury

State Farm
10.2023 - Current

Dental Hygienist

H & H Family Dental
04.2017 - Current

Dental Hygienist/Assistant/Front Desk Receptionist

Dr Val Woodruff
07.2014 - 04.2017

Associate of Applied Science - Dental Hygiene

Parkland College

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Paige Ash