Developed skills in fast-paced medical transportation environment with focus on punctuality and precision. Demonstrates ability to handle sensitive materials with care and maintain accurate records. Seeking to transition into new field, leveraging skills in logistics, healthcare, and customer service to contribute effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Manager/ Owner
Link Transportation Solutions
05.2024 - Current
Assisted in daily operations to ensure efficiency and smooth workflow.
Collaborated with team members to resolve operational challenges effectively.
Supported inventory management by tracking vehicle maintenance and processing invoices.
Developed safety protocols and best practices to maintain a secure working environment for all drivers and dispatchers.
Supervised operations staff and kept employees compliant with company policies and procedures.
Managed budgets effectively, consistently completing jobs on-time and within financial constraints.
Recruiting, hiring, and training all new employees
Non-Emergency Transportation Driver
Procare, Incorporated
03.2025 - Current
Transported patients safely to medical appointments, ensuring timely arrivals and adherence to schedules.
Maintained vehicle cleanliness and functionality through regular inspections and preventive maintenance checks.
Communicated effectively with healthcare providers and clients to coordinate transportation needs and address concerns.
Utilized GPS systems to optimize routes, enhancing efficiency and reducing travel time for patient pickups.
Medical Courier
Box Babes Trucking
02.2023 - 09.2025
Delivered medical supplies/ lab specimens, and/or documents efficiently to healthcare facilities, ensuring timely patient care.
Maintained accurate documentation for all deliveries, supporting compliance with regulatory standards.
Implemented route optimization strategies, reducing delivery times and enhancing service quality.
Collaborated with medical staff to confirm delivery requirements and special handling instructions.
Education
Bachelor of Science - The Science of Healthcare Administration
Stratford University
Virginia Beach
08-2021
Associate of Science - Practical Nursing
Fortis College
Norfolk, VA
11-2010
Skills
Operational efficiency
Employee relations and conflict resolution
Planning and implementation experience
Staff management and training
Project and Inventory management
Policies and procedures implementation
Performance monitoring
HIPAA compliance
safeguarding medical records during delivery
Building physician relationships
Proficient in Medical terminology
Experienced in Delivering time-sensitive specimens
Dispatch experience
Certification
HIPAA Compliance Certified- 2025
Bloodborne Pathogen Certified- 2025
Chemotherapy Certified- 2025
Defensive Driving Certified-2025
TWIC certified- 2025
Timeline
Non-Emergency Transportation Driver
Procare, Incorporated
03.2025 - Current
Operations Manager/ Owner
Link Transportation Solutions
05.2024 - Current
Medical Courier
Box Babes Trucking
02.2023 - 09.2025
Bachelor of Science - The Science of Healthcare Administration
Patient Access Technician at Children's Hospital of the Kings Daughters (CHKD)Patient Access Technician at Children's Hospital of the Kings Daughters (CHKD)