PAIGE BOTELHO
Fairhaven
Summary
Knowledgeable and committed team member dedicated to providing quality programming to a diverse range of individuals. Skilled in leading engaging activities, organizing events, and developing creative solutions to best serve their needs. Organized and detail-oriented individual with a proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote a stimulating learning environment, offering strong organizational and student engagement skills. Motivated Server with experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhances experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations, always ready to help team members by taking on additional tasks.
Overview
6
6
years of professional experience
Work History
Elementary Substitute Teacher
Fairhaven Public Schools
04.2024 - Current
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Enforced school and class rules to maintain order in classroom.
Programming Assistant
Tatnuck Park at Worcester
04.2023 - Current
- Was in charge of program operations and provided ongoing direction and leadership
- Interacted with customers and clients in order to identify business needs and requirements
- Created and organized routine and special programming by taking into account slot timing, demographics, and other key factors
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Assisted with physical therapy exercises to help residents regain strength and mobility.
Hostess
Bocca
03.2020 - 08.2024
- Took credit card, cash, and gift certificate payments and gave cash transactions change
- Maintaining accurate wait list quotes while efficiently directing the seating of guest parties
- Collaborated with front-of-house staff to reposition tables and rearrange seating to accommodate groups with special needs
- Took phone and walk-in reservations, keeping scheduling demands and kitchen output on schedule to avoid overbooking
- Kept an eye on the dining room staff in order to assess server loads and calculate accurate wait times
- Excellent communication, coordination, planning, and customer service skills are demonstrated by me
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Dancer/Assistant Dance Teacher
Dancemakers
09.2019 - 06.2024
- Rehearsed for 3 hours once a week to prepare for dance roles in one production each year in June
- By maintaining physical and mental flexibility, I was able to learn choreography quickly and adapt to changes in choreography without difficulty
- Choreographed and taught dancers at the ages of 6-15
- By remaining flexible, I was able to quickly pick up choreography moves and incorporate changes in choreography or new moves
- Choreographed and created dance moves and routines for myself, partners, and ensembles
Server
Ice House Sports Bar
06.2023 - 10.2023
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies
- Was able to quickly and effectively resolve guest complaints
- Kept an eye on guests for signs of intoxication and immediately alerted management, ensuring a safe and welcoming environment for all patrons
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Fairhaven High School
Fairhaven, MA06-2022
Bachelor of Science - Psychology With A Minor in Criminal Justice
Worcester State University
Worcester, MA05-2026
Skills
- Customer service experience
- Project organization
- Creative
- Exemplary communication skills
- Multitasking and prioritization
- Time management
- Food running
- Guest and client satisfaction
- Classroom management
- Emotional awareness
- Resident support
Timeline
Elementary Substitute Teacher
Fairhaven Public Schools
04.2024 - Current
Server
Ice House Sports Bar
06.2023 - 10.2023
Programming Assistant
Tatnuck Park at Worcester
04.2023 - Current
Hostess
Bocca
03.2020 - 08.2024
Dancer/Assistant Dance Teacher
Dancemakers
09.2019 - 06.2024
High School Diploma -
Fairhaven High School
Bachelor of Science - Psychology With A Minor in Criminal Justice
Worcester State University
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