Paige Brigance
Memphis,TN
Summary
Specialist and recent graduate in Respiratory Therapy with a strong academic background and extensive clinical experience. Eager to use theoretical knowledge and hands on experience gained during rigorous academic studies and supervised clinical placements. Possesses a comprehensive understanding of respiratory anatomy, diagnostics, and therapeutic interventions. Able to perform patient assessments, administer treatments, and collaborate with health care professionals in order to optimize respiratory therapy care. Adequate ability to provide patients and families with effective communication, teaching them about respiratory conditions and strategies for managing their own condition. In search of a challenging position where I can help improve patient outcomes and enhance my skills in an ever-evolving healthcare system.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Methodist Le Bonheur Healthcare
Atoka, TN
08.2022 - 04.2023
- Greet and check in patients in a friendly manner.
- Collect co-payments and verify insurance coverage.
- Schedule and confirm patient appointments.
- Data entry.
- Prepare new patient charts neatly and accurately.
- Respond to patient billing or financial inquiries, directing to appropriate departments, as necessary.
- Collect and post payments and record receipts.
- Balance nightly deposits and complete credit card processing.
- Prep, scan, release, process and maintain patient's medical records, labs, orders, outside records.
- Communicate and collaborate with co-workers to ensure the best patient care.
- Complete assigned tasks by the deadline.
Medical Receptionist
Resilient Medical
Memphis, TN
05.2022 - 08.2022
- Greet and check in patients in a friendly manner.
- Collect co-payments and verify insurance coverage.
- Schedule and confirm patient appointments.
- Data entry.
- Prepare new patient charts neatly and accurately.
- Respond to patient billing or financial inquiries, directing to appropriate departments, as necessary.
- Collect and post payments and record receipts.
- Balance nightly deposits and complete credit card processing.
- Prep, scan, release, process and maintain patient's medical records, labs, orders, outside records.
- Communicate and collaborate with co-workers to ensure the best patient care.
- Complete assigned tasks by the deadline.
Customer Service Representative
Lincare Holdings
Remote
03.2022 - 05.2022
- Assisted customers with a warm and professional attitude.
- Assisted customers with questions.
- Handled emails, inbound calls, and outbound calls.
- Managed customer accounts.
- Performed data entry for customer information, shipments and orders.
- Resolve situations and troubleshoot equipment.
- Dispatch on call Service Representative Drivers and Healthcare Specialists.
- Answer high volume calls for numerous Lincare Centers in the United States.
- Placed orders for supplies.
- Communicate via phone and email.
Patient Service Representative
Saint Francis Medical Partners
Munford, TN
10.2017 - 03.2022
- Greet patients in a friendly manner.
- Check in/Check out for a 5-provider clinic.
- Answer a high volume of incoming calls.
- Swiftly handle emergent situations.
- Collect co-payments and verify insurance coverage.
- Schedule and confirm patient appointments.
- Data entry.
- Prepare new patient charts neatly and accurately.
- Respond to patient billing or financial inquiries, directing to appropriate departments, as necessary.
- Collect and post payments and record receipts.
- Balance nightly deposits and complete credit card processing.
- Prep, scan, release, process and maintain patient's medical records, labs, orders, outside records.
- Communicate and collaborate with co-workers to ensure the best patient care.
- Complete assigned tasks by the deadline.
- FAA Pilot Physical and DOT Physical chart preparation, scheduling, and check in.
Medical Billing Specialist
MSK Group
Bartlett, TN
03.2016 - 10.2017
- Verified accuracy of billing data and revised any errors.
- For denied claims, verified reason according to remittance advice then worked to resubmit claim if possible.
- Reviewed and appealed unpaid and denied claims.
- Verified patients insurance coverage
- Answered patients billing questions
- Worked directly with insurance company, healthcare provider, and patient to get claims processed.
Education
Associate of Applied Science - Respiratory Therapy
Concorde Career College- Memphis
04.2025
Diploma - Medical Billing and Coding
Ultimate Medical Academy
12.2015
Skills
- Patient Assessment
- Emergency Response
- Therapeutic Interventions
- Diagnostic Testing
- Patient Education
- Documentation
- Equipment Management
- Patient Care
- Compliance and Ethics
- CPR Certification
- EMR experience
- Medical Office experience
Certification
Registered Respiratory Therapist (RRT) Certification
Timeline
Medical Office Assistant
Methodist Le Bonheur Healthcare
08.2022 - 04.2023
Medical Receptionist
Resilient Medical
05.2022 - 08.2022
Customer Service Representative
Lincare Holdings
03.2022 - 05.2022
Patient Service Representative
Saint Francis Medical Partners
10.2017 - 03.2022
Medical Billing Specialist
MSK Group
03.2016 - 10.2017
Associate of Applied Science - Respiratory Therapy
Concorde Career College- Memphis
Diploma - Medical Billing and Coding
Ultimate Medical Academy
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